Pros
Some talented and dedicated individuals who genuinely care about their customers Average benefits package with standard healthcare and PTO offerings Flexibility in certain roles depending on your manager
Cons
Very little investment in employee training or development — new hires are thrown in with minimal guidance Poor collaboration across teams; “not my job” is a common response when issues arise Back-office functions often focus on blame rather than solutions Outdated systems and tools — multiple disconnected platforms, inaccurate data, and a frustrating CRM Deal ownership disputes are common, and overlays frequently take credit from others 401(k) match is discretionary and decided annually by leadership, creating uncertainty Leadership lacks transparency and strategic direction The sale of the company’s most profitable division was mishandled, and remnants of the old structure continue to create internal frustration