Stable and great people - Customer Success Manager ePlus Employee Review

4.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I thoroughly enjoy working with my colleagues at ePlus - they're a great group! I enjoy the support and flexibility. The company is stable, the upper management acts with integrity and kindness as well.

Cons

No paid parental leave - they have benefits to cover 6-8 weeks at 60% but if I leave ePlus, it will be for a company that has this benefit even if I take a pay cut. For a company that promotes getting more women into tech, this is a HUGE drawback - companies of equivalent size are doing it, and giving more paid time off as well.

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ePlus Response
3y
Thank you for providing your feedback! ePlus strives to create a supportive atmosphere that allows our employees to be their best and achieve excellence for both themselves and their customers.

Explore other reviews about ePlus

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Family-centered company, great benefits, and chances to win money

Cons

I found no cons during employment

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible exposure to the industry and opportunities to meet tons of vendors and manufacturers. You get to see literally every aspect of VAR sales as your job responsibilities/ scope has no end. You will have experience doing literally so many things!

Cons

“Do more with less” is the motto here. Constantly being asked for more (output, process documents, more workload, more OEM coverage) while resources are actively being stripped away. Like, adding headcount but also reorganizing the team to also take headcount away. Asking to grow your renewal rate and outreach and then being rewarded by having even more work to do in the following months / years with the same and often times less pay due to increased quotas. It’s a growing company, which is awesome, but a completely stagnant mindset. Lateral career moves are the only options, and that’s impossible as the team is constantly under water.

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