Pros
Long history of successful product sales to commercial and SLED accounts. Great relationships with networking and software vendors.
Cons
Absolutely terrible internal toolset and processes - years behind. Lack of trust and accountability across the board for line engineers - ridiculous timekeeping processes for non-billable time. Company pitch is that it is a services-led company, but the company has no leadership with Services experience, and is not willing to listen to those that have prior services success or make any investments in either technical service delivery resources or service process tooling. Internal organization is clique-y and driven by personality - people who have progressive or modern management skills -- i.e. that are people-centered -- are eventually driven out of the company.