Flexible breaks but demanding call minimum - Customer Service Phone Representative etrailer Employee Review

Users say... "Pay is good" "Some of the people are great" "Flexible hours, wants to do the right thing for customers" "Flexible schedules" "Great coworkers" 

Users say... "Poor management" "Family benefits could be better, but they aren't the worst and their compensation for hard workers can make up for the difference." "Managers hardly involved , promotions are rare, and not rewards for hard work or seniority, constant network problems, so your commission will be hugely effected, very high turnover, the owners SHOW they don’t care about there employees , warehouse is badly sorted and arranged." "Likely due to upper management and how competitive they are with you on a personal level." "If you don't meet certain quotes you lose income which they dont tell you until day 1, worked to the bone, upper management plays favorites and is very judgemental, the workers seem drained and you can tell no"