Does etrailer pay their employees well?

According to anonymously submitted Glassdoor reviews, etrailer employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at etrailer. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at etrailer?

47% of etrailer employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated etrailer 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at etrailer?

Customer Service Representative (12) , Order Picker (8) , Content (6) , Shipper (5) , Content Specialist (4) , Software Engineer (4) , Warehouse Worker (4) , Content Writer (3) , Customer Service Representative (CSR) (3) , ESR Specialist (3) , Expert Service Representative (3) , Content Creator (2) , Content Manager (2) , Customer Service (2) , Data Specialist (2)

What are the pros of working at etrailer according to real employee reviews?

"Pay is good" ((in 17 reviews)); "Some of the people are great" ((in 11 reviews)); "Flexible hours, wants to do the right thing for customers" ((in 8 reviews)); "Flexible schedules" ((in 7 reviews)); "Great coworkers" ((in 6 reviews))

What are the cons of working at etrailer according to real employee reviews?

"Poor management" ((in 10 reviews)); "Family benefits could be better, but they aren't the worst and their compensation for hard workers can make up for the difference." ((in 4 reviews)); "Managers hardly involved , promotions are rare, and not rewards for hard work or seniority, constant network problems, so your commission will be hugely effected, very high turnover, the owners SHOW they don’t care about there employees , warehouse is badly sorted and arranged." ((in 3 reviews)); "Likely due to upper management and how competitive they are with you on a personal level." ((in 3 reviews)); "If you don't meet certain quotes you lose income which they dont tell you until day 1, worked to the bone, upper management plays favorites and is very judgemental, the workers seem drained and you can tell no" ((in 3 reviews))

What are the top reviewed etrailer locations?

Wentzville , Saint Louis , Salt Lake City , Saint Charles

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etrailer

etrailer reviews

3.0

47% would recommend to a friend

(149 total reviews)

TJ Bross

52% approve of CEO

45% positive business outlook

Ratings by category

3.7

Work/Life balance

3.2

Culture & values

3.1

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.7

Senior management

etrailer has an employee rating of 3.0 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have an average working experience there. The etrailer employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

149 reviews

5.0

Jul 21, 2026

Good pay but strict expectations and hard work

Phone representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, easier than most call center jobs

Cons

Hard works expected to learn alot and strict expectations

3.0

May 6, 2026

Flexible breaks but demanding call minimum

Customer service phone representative

Recommend

CEO approval

Business Outlook

Pros

Could take breaks and lunches whenever you want.

Cons

Must make a min of 4 calls an hour.

1.0

Jan 22, 2026

Management says one thing and does the total opposite

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training and learn from vendors

Cons

Leadership is terrible, Packages never arrive on time to customers, Lots of angry calls, Always looking to make you the fall guy in the situation.

Viewing 1 - 3 of 149 Reviews

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Jobs at etrailer

Vendor Manager Specialist