Opportunities for growth overshadowed by poor leadership - Product Operations highlevel Employee Review

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to build resilience

Cons

The company wants to be seen as a FAANG-level organization, but the reality is far from it. Core fundamentals like onboarding, documentation, stakeholder communication, and clear ownership are either weak or nonexistent. Career growth is largely an illusion. I joined with a defined path toward an APM role, only for that direction to disappear without transparency. Promotions have stalled, salary hikes are disappointing across the organization, and performance doesn't seem to matter. What's even more concerning is that managers have little to no influence over compensation decisions. The people who work closest with you and understand your impact don't have a meaningful say in your growth. That alone says a lot about how employees are valued. Instead of fixing broken processes or investing in the people who keep the company running, leadership seems focused on adding more leadership layers and organizing flashy retreats. Culture events don't make up for poor execution, weak leadership, or a lack of career progression.

Explore other reviews about highlevel

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the Best company to work really good environment and best in everyterms

Cons

Zero cons working at highlevel

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the best part of the company. The team is talented, supportive, and creates a genuinely positive, collaborative environment. The culture is young, energetic, and enjoyable to be part of, which makes the day-to-day experience much better.

Cons

They pay very little and expect a lot in return, especially when you're traveling to events. For a tech company, the compensation is well below what similar companies pay or the average pay. You often end up doing the work of multiple roles instead of the one you were hired for. Instead of recognizing this as understaffing, it's framed as a positive with comments like, "You rock, you're able to wear multiple hats." In reality, it often means taking on responsibilities that should belong to separate positions without additional compensation. Rather than hiring dedicated salespeople, the company expects everyone to sell at events regardless of their actual role. There is little to no sales training, and there is no additional compensation if you generate revenue, bring in affiliates, or create business opportunities. The company tends to hand out titles and praise instead of meaningful compensation. Increased responsibilities don't come with increased pay most of the time. There are also significant process issues that need improvement. Long-term employees don't seem to be rewarded for their loyalty or growth. In many cases, new hires or people brought in at higher levels receive better opportunities than those who have spent time trying to grow internally. And the new people coming in don't have the training or experience. Overall, the company operates with a very cost-conscious mindset, often at the expense of employees.

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