Good first job, otherwise stay away - Senior Support Specialist highlevel Employee Review

One of the Best company to work really good environment and best in everyterms

Zero cons working at highlevel

The people are the best part of the company. The team is talented, supportive, and creates a genuinely positive, collaborative environment. The culture is young, energetic, and enjoyable to be part of, which makes the day-to-day experience much better.

They pay very little and expect a lot in return, especially when you're traveling to events. For a tech company, the compensation is well below what similar companies pay or the average pay. You often end up doing the work of multiple roles instead of the one you were hired for. Instead of recognizing this as understaffing, it's framed as a positive with comments like, "You rock, you're able to wear multiple hats." In reality, it often means taking on responsibilities that should belong to separate positions without additional compensation. Rather than hiring dedicated salespeople, the company expects everyone to sell at events regardless of their actual role. There is little to no sales training, and there is no additional compensation if you generate revenue, bring in affiliates, or create business opportunities. The company tends to hand out titles and praise instead of meaningful compensation. Increased responsibilities don't come with increased pay most of the time. There are also significant process issues that need improvement. Long-term employees don't seem to be rewarded for their loyalty or growth. In many cases, new hires or people brought in at higher levels receive better opportunities than those who have spent time trying to grow internally. And the new people coming in don't have the training or experience. Overall, the company operates with a very cost-conscious mindset, often at the expense of employees.