CSR - Customer Service Representative iQor Employee Review

3.0
Apr 23, 2018
Recommend
CEO approval
Business Outlook

Pros

pays according to experience and every second is paid, you have the chance to earn more, good allowance and benefit packages, has a lot of opportunity for growth, this is a good company to consider in terms of its compensation and benefit packages

Cons

**this is solely base on the program/account i'm currently in... Iqor is being handled by TOO many account managers so this might not be the case on others... management lack the skills to communicate and connect, and transparency is not lenient, some changes happens first before employees was informed, production plan was sometimes over rated or under rated which will be shouldered or will affect the employees afteewards, Code of conduct is not properly implemented, they changes goals, qualifiers for some benefits will be changed without notifications and they doesn'teven care to explain afterwards so you'll end up expecting and aiming for NOTHING for a month/week.

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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