Insufficient training - instructor harped on one program with one focus then you're tossed to the lions. - Junior Agent iQor Employee Review

you do everything you suppose to do you can get rehired

have to be on camera and really strict on camera

It's a steady paycheck with decent health insurance options.

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.