Pros
Okay pay for persons with no job experience and limited education, nearly unlimited over time, friendly co-workers, very festive work place, no interview necessary, if you do well your almost guaranteed a raise every three months, and bonuses at the end of the three months.
Cons
An unusually long time to get health benefits, high-call volume with limited breaks, mandatory over time, irate, and unreasonable customers, horrible quality of technology that had to be used daily, shady upper-management, not understanding of employee circumstances and situations, high turn over rate, unusual scheduling times in the first couple of months, sub-par security, terrible policies in effect as well, no competitive pay to keep up with surrounding call centers, brief training period with information one doesn't need to know, also saying an employee must work through their lunch break if the call volume is high enough and ordering unhealthy food to keep employees content.