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      iQor

      Engaged Employer

      iQor reviews

      Don't back their Employees. - Inbound Customer Service iQor Employee Review

      1.0
      Sep 29, 2014
      Inbound customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      I liked the fact that I was helping another human being get his phone service working

      Cons

      their policy is THE CUSTOMER IS ALWAYS RIGHT. I had a customer that could not call a certain number both me and my supervisor did all the tech fix its . still could not call customer call back complained and I was let go

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      5.0
      Oct 6, 2025
      Medicaid eligibility specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      you do everything you suppose to do you can get rehired

      Cons

      have to be on camera and really strict on camera

      3.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work possible for some contracts.

      Cons

      Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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