Low pay / A Job - Customer Service Representative (CSR) iQor Employee Review

1.0
Aug 11, 2021
Recommend
CEO approval
Business Outlook

Pros

A very easy hire process if looking for a job for the time being. I believe maybe there was a phone interview? People I dealt with from onboard /training were nice.

Cons

Training was pretty standard and easy enough. Trainer was nice. Their computers are set with a "security feature" to turn green if you don't touch mouse/keyboard after like 2 minutes. Real PITA when you're watching a long training video. Maybe the dumbest way to monitor employees I've ever seen. Only tells me they don't trust their employees. For minimum wage, they aren't going to keep anyone. End of training we're told we will get to select schedules and working 8 hour shifts. Yet we go select and it's 5 days of 11 hour shifts. Just weird all around. Even had issue with them claiming I didn't didn't return their equipment and they even threatened me while claiming I didn't return. Unfortunately for them I have GPS and dash cam. Was just a fitting end to my brief time to a really disorganized operation.

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a steady paycheck with decent health insurance options.

Cons

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.

See reviews by: Helpful|Rating|Date|All