Good starter job / alternative to Fast food & Retail - Senior Customer Service Representative iQor Employee Review

2.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a good job for those who need to gain experience on their resume. It's more so a job for those who would like to gain Customer Service experience, not really geared for professionals. The reps are all more so fresh out of high school so the office environment would be good for those who are younger/inexperienced. They also have a work-from-home opportunity.

Cons

Pay is low. Scheduling isn't flexible. Management plays favorites with advancement opportunities. (promoted her own son, best friend..etc.) HR has little control over management. Constant employee overturn. Cleanliness is at a minimum. Horrible training protocols. HIGH deductible benefits.

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a steady paycheck with decent health insurance options.

Cons

There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.

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