HORRIBLE - Customer Service Representative iQor Employee Review

1.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

I LEARNED WHAT KIND OF EMPLOYER TO STAY AWAY FROM

Cons

VERY Unprofessional, Rude, Unorganized. My training class.of 15 sat in the lobby on the day of our scheduled orientation for over a hour before anyone asked us why we were there. On our first day of training the trainer had us sitting in the classroom for over 45 minutes alone & offered no explanation when she did decide to show up. Training was nothing more than the trainer reading out of a huge binder no clear examples or explanations. There was cursing, innapporiate jokes ect in the training & the trainer encouraged it. During a typical 8 hr training day we maybe did 3 hours of productive work. The rest of the time was spent taking long lunch breaks or unscheduled breaks because of computer or equipment issues. I never had such a poor employment experience. I have filed complaints & wouldn't recommend this employer to my friends or family.

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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