Just a number - Customer Service Representative iQor Employee Review

2.0
Oct 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Supervisors are laid back, bathroom breaks when needed

Cons

Non paid breaks No benefits until becoming an agent which they will find any excuse to prevent you from becoming one Unorganized Call scoring changes every month or 2 New hires earned more than tenured agents

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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