Q: What are the top reviewed jobs at iQor?

Customer Service Representative (680) , Customer Service Representative (CSR) (265) , Agent (108) , Call Center Agent (101) , Customer Service Agent (91) , Senior Agent (78) , Operations Supervisor (48) , Call Center Representative (47) , Supervisor (40) , Junior Agent (34) , Collections Specialist (31) , Customer Service (29) , Collections Representative (24) , Specialist (23) , Customer Service (CSR) (22)

Question 1

Does iQor pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, iQor employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at iQor. This rating has decreased by 8% over the last 12 months.

Question 2

How satisfied are employees working at iQor?

Accepted Answer

52% of iQor employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated iQor 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at iQor?

Accepted Answer

Customer Service Representative (680), Customer Service Representative (CSR) (265), Agent (108), Call Center Agent (101), Customer Service Agent (91), Senior Agent (78), Operations Supervisor (48), Call Center Representative (47), Supervisor (40), Junior Agent (34), Collections Specialist (31), Customer Service (29), Collections Representative (24), Specialist (23), Customer Service (CSR) (22)

Question 4

What are the pros of working at iQor according to real employee reviews?

Accepted Answer

"good pay and worth the hassle if you’re built for upselling & taking calls all day" ((in 151 reviews)); "Good people and caring." ((in 110 reviews)); "good benefits they pay higher than other companies" ((in 91 reviews)); "Flexible time and work from home" ((in 69 reviews)); "workers and good training" ((in 68 reviews))

Question 5

What are the cons of working at iQor according to real employee reviews?

Accepted Answer

"Poor management  And people will hate on you for no reason" ((in 209 reviews)); "Salary is low and there is no such a thing like overtime" ((in 113 reviews)); "The managers at this company are terrible." ((in 46 reviews)); "They don't try to help the agents when they need help they will always say they are busy and ask another supervisor" ((in 44 reviews)); "Long hours and weeks" ((in 34 reviews))

Question 6

What are employees saying about iQor layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about iQor layoffs and their outlook for job security at iQor in 2026.

Question 7

What are the top reviewed iQor locations?

Accepted Answer

Charlotte, Houston, Miramar, North Charleston, Tempe, Richardson, Bethlehem, Charleston, Plano, Tucson, Meridian, Pompano Beach, Plymouth, New Albany, Crestview, Tupelo, Memphis, Saint Petersburg, Columbus, Ada, Dallas, Phoenix, Allentown, Pueblo, Depew, Klamath Falls, Fort Lauderdale, New York, Altoona, Tampa

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I love working for Iqor - Assistant Vice President, Operations iQor Employee Review

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