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      iQor

      Engaged Employer

      iQor reviews

      Anything else but IQOR you will regret it - Customer Service Representative iQor Employee Review

      1.0
      Jun 22, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Only pro is that it’s a job… they give ok pay , definitely a 40 hours plus per week job

      Cons

      No movement up the ladder unless you are bffl’s & kiss butt and even then your skin color matters. I have yet to see a non black supervisor. I was on and off with the company over 4 yrs 2019-2023 I quit the first time then got re-hired at a different dept never got sent home they added more things needed to be able to go home .. I worked at the building and have worked at home since Covid got us sent home just couldn’t go home without Covid being involved this time .. ugh . Never again they lost me for a second time. Supervisors hate taking escalated calls , they are in cahoots with HR so no reason to report cause you will get ganged up on.

      avatar
      iQor Response
      2y
      Thank you for taking the time to write to us; we are always growing and learning from constructive criticism. We sincerely apologize for any dissatisfaction you experienced during your time with iQor. If you have any further questions, comments, or concerns, please reach out to us at youmatter@iqor.com. We wish you the best.

      Explore other reviews about iQor

      5.0
      Apr 10, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy pre screening interview over the phone

      Cons

      have not been hired yet

      1.0
      Jul 1, 2026
      Senior agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a steady paycheck with decent health insurance options.

      Cons

      There is very little room for advancement. The company is loyal to those already in management, regardless of how poorly they preform and how many employees they lose as a result. No amount of effort nor performance on your part will change that. There is no discussing issues involving management with HR. The environment is toxic and unprofessional. The salaries offered are at the lowest point of the spectrum for the industries they support.

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