* - Senior Customer Service Representative (CSR III) iQor Employee Review

3.0
Mar 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Compensation with Performance Bonus

Cons

The culture is sometimes based on "who you know" and OMs are micromanaging

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iQor Response
1y
Thank you for your time and feedback. iQor strives to provide a positive work environment with great benefits, compensation, and growth opportunities. We're glad you see our efforts. We wish you the best of luck with your next steps.

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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