Last Resort Job ONLY - Customer Service Representative (CSR) iQor Employee Review

1.0
Apr 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Only use this job as a last resort OR to get beginner experience in customer service/call center.

Cons

Everything, especially management, is horrible,

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iQor Response
1y
Thank you for taking the time to write to us; we are always growing and learning from constructive criticism. We sincerely apologize for any dissatisfaction you experienced during your time with iQor. Management's role is to provide the best support possible; we're sorry to hear that wasn't your experience. We'd love to hear more from you on how management can be more attentive to their team. Please feel free to contact us at youmatter@iqor.com to discuss this anytime. We wish you the best.

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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