Management - Customer Service Representative iQor Employee Review

4.0
Apr 18, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros about mangement but must say HR team and pay structure is fine.

Cons

Highly manipulative environment and no scope for growth as they promote as OIC supervisors means you are not permanent for the designation and could be throw back to agent. Highly biased managers and supervisors+ job security is 0.

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iQor Response
1y
Thank you for your time and feedback. iQor's leadership aims to keep our teams happy and well-supported. Whether it is an escalated call or support via increased training, management should be there to help. We're sorry to hear that wasn't your experience. We wish you the best of luck with your next steps!

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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