Good for Newbies - Customer Service Agent iQor Employee Review

3.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company for starters Benefits

Cons

Low pay grade Not good management

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iQor Response
1y
Thank you for sharing your experience; we appreciate and value your input as a former employee! iQor’s leadership aims to keep our teams happy and well-supported. Whether it is an escalated call or support via increased training, management should be there to help. We're sorry to hear that wasn't your experience. If you have any further questions, comments, or concerns, please feel free to reach out to us at youmatter@iqor.com. We wish you the best!

Explore other reviews about iQor

5.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

you do everything you suppose to do you can get rehired

Cons

have to be on camera and really strict on camera

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work possible for some contracts.

Cons

Pay. Pay varies according to contract and the Metrics are often times unattainable. I took a $1.25 pay cut after the company lost the contract that I was originally hired for. Almost 2 years later, working my 4th contract and still no raise. Always getting moved around and it seems like I stay in training just as much as real time work. No bonus option while in training.

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