Eh - Anonymous employee ooma Employee Review

2.0
Oct 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gas reimbursement that’s about it

Cons

No team outings/team building outside of office just a lot of maybes Heavy Micromanagement Only 3 out of 60 reps hit goal at most every month at most No leads given Newer products don’t work the way they should Changes commission structure often No presidents club High turnover No real customer service team to keep client happy Sell and move on mentality - don’t care about the customer Pushy selling style

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ooma Response
7y
We appreciate your feedback on some areas where we can continue to improve the employee experience.

Explore other reviews about ooma

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture is great. A bunch of folks from all over the world having a good time making great products and delivering great products where they fit.

Cons

Benefits package is somewhat odd. 401k company match happens once a year in January based upon the contributions from the prior year. Which impacts the contributions for the following tax year. Small thing, but it is odd.

4.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

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