Encore Global reviews

3.1

45% would recommend to a friend

(3,104 total reviews)

Ben Erwin

51% approve of CEO

39% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,104 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Nov 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance was good Nice people Low stress

Cons

Very toxic in a passive way. Fake positivity from the top down. Not a clear direction with work. Disingenuous with their communication. Would tell you one thing while another was happening. Training and direction to what was needed to do the role was practically nonexistent. I.E. would just throw work at you and say “oh ask so and so, they should know” and they would, in fact, not know. Or they would say check this system without any training or direction of how to use said system. Boss would rarely ever be “present” during meetings. Always felt like they were scrambling with how to lead. Reactive vs. proactive constantly. Dull, unsatisfying work. Never felt like we were actually trying to do good work, but more how can we get by. Career growth didn’t exist. There was nothing to grow into besides more unsatisfying work.

3.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

You can own your work without micromanagement but depends on the venue

Cons

Sometimes you have to work multiple roles due to low staff which can become alot

2.0
Oct 28, 2025

Encore Global

Recommend
CEO approval
Business Outlook

Pros

Steady work, decent benefits, bonus potential for both Hourly and Salary employees.

Cons

Depending on property and market the hours can be nuts. twice a year hourly employees deal with hours reduction down to a minimum of 24 hours a week. Yes there's a possibility of using PTO or additional hours being offered but varies by property and area of the country

Viewing 85 - 87 of 3,104 Reviews

Glassdoor has 3,288 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.