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      Enova

      Engaged Employer

      Enova reviews

      3.6

      58% would recommend to a friend

      (820 total reviews)
      avatar

      Steve Cunningham

      49% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Enova has an employee rating of 3.6 out of 5 stars, based on 820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enova employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      820 reviews
      3.0
      Jun 10, 2016

      Need to improve the management team

      Applications support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      CoWorkers help make it a good working environment. An easy work place to work. Metrics are realistic to meet. Accessible to get to.

      Cons

      Pressure to sale payday loan application Bonus structure needs improvement Very unfair with Quality Assurance. Managers perform QA. They base the scoring on how they think you could have worded your responses instead following the model that QA team set in place

      1.0
      Mar 7, 2016

      Application Support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      casual clothing , massages, manicures , free coffee , tvs in break room

      Cons

      Enova makes sure that the operations team doesnt move up to management or to corporate. You can tell the racial divide in the company. Most African Americans are in the call center while people of non color are on the corporate side, and give hardly any opportunity to advance. Also, as a call center representative, you live by your bonus. Enova did everything in their power to make sure it was impossible to get it. Constant changes to the QA scorecard, sales process ridiculous to apply to every call, and coachings that were delivered AFTER the QA department made the changes to make sure you got a bad grade on your call.

      4.0
      Dec 10, 2015

      Smart People, Fun Culture

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enova is a really interesting company. Still has a start-up feel with video games, free food, company nerf wars and pumpkin carving contests. Probably the biggest Ruby on Rails team in Chicago. Huge commitment to open source. Really close knit and collaborative teams.

      Cons

      Definitely some growing pains. As the company gets bigger, figuring out how to make some the technology scale and how to manage an increasing number of sites on a common platform is a work in progress.

      Viewing 124 - 126 of 820 Reviews
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      ReviewsEnova reviews

      Glassdoor has 882 Enova reviews submitted anonymously by Enova employees. Read employee reviews and ratings on Glassdoor to decide if Enova is right for you.