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Ensemble Health Partners

Engaged Employer

Ensemble Health Partners reviews

2.8

36% would recommend to a friend

(982 total reviews)
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Judson Ivy

51% approve of CEO

44% positive business outlook

Ensemble Health Partners has an employee rating of 2.8 out of 5 stars, based on 982 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ensemble Health Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

982 reviews
1.0
Jan 23, 2018

Relieved I No Longer Work There

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers were nice and personable.

Cons

No explanation of consequences for violating policies Can't trust the supervisors/managers - pretend to be nice to your face, but then when there's an issue, go straight to the director rather than speaking to you. Horrible work culture. Put a target on anyone's back from the beginning and look to get rid of people they don't think will conform no matter how good they are at their job. The PRESIDENT of the company WALKED OUT of a meeting with employees that she HERSELF had set up to hear feedback from the first 30 days. Dress code is WAY too strict - NO face to face meetings with clients, but couldn't 'Dress for the Day' like at the home office, and could ONLY wear t-shirts on Fridays that had to do with the company. Had to PAY TO WEAR JEANS on Wed & Thurs - supposedly the money goes to charity or to put on events for employees. It's Revenue Cycle for Mercy Health, yet 80% of the employees are unhealthy and eat unhealthy. Snack options in the marketplace thing are extremely unhealthy. Employees are extremely overworked because the company is ALL ABOUT MAKING MONEY and DOES NOT CARE ABOUT EMPLOYEES' HOME LIVES. Most of the time, supervisors/managers are unable to come up with direct answers or have contradicting answers.

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Ensemble Health Partners Response
8y
Thank you for your feedback. I apologize you didn’t have a pleasant experience during your time with our company. I would like to address some of your concerns to hopefully provide clarification. • At Ensemble, we have a culture of transparency, and one where we encourage all of our associates to speak up. That’s why I make it a priority to visit each and every new associate orientation class to introduce myself and talk about our culture and the many different pathways that associates are encouraged to communicate with me. Whether it’s through e-mail, my open door philosophy and the distribution of my personal cell phone number – there are many ways to reach me, at any time, if there’s something on your mind. I also attend every 30-day round back discussion where I ask for an open, honest discussion to get feedback from our new associates about what’s working well and the opportunities we have for improvement. There are times that I am unable to stay the entire meeting due to conflicting schedules; however, other senior leaders are present for the entire meeting and I receive updates on what I missed at a later time. My exit from the meeting was not due to any feedback received, and was not meant to be disrespectful in any manner, and I apologize if it was perceived that way. • At Ensemble, we offer elective jean days to support charities in the communities where we live and work and the spirit of servant leadership. I am so proud of the fact that in 2017, our team in Ohio provided more than $60,000 in donations of supplies and funding to our local charities, thanks to the generosity of our associates. • We offer a variety of programs and initiatives that support a healthy lifestyle for the associates at Ensemble. At the Market C in our cafeteria, we there are a variety of snacks available, including vegetables, fruit and high protein options. We strongly encourage participation in our Be Well Within program, which provides countless activities and challenges to support a healthy lifestyle. There is also a financial incentive for completing the program’s requirements. We are able to offer discounts to local fitness centers through this program as well. At Ensemble, we do have a culture of high expectations. It’s not for everyone. But if you’re looking to join a team of A Players, where you can grow and advance your career, try new things and learn something new every day – this is the place for you! Shannon White, President and COO, Ensemble Health Partners
4.0
Jan 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Guaranteed 40. Overtime opportunities. Potential for a bonus each month (very hard to achieve, not individual or department based, entire hospital collection goal) senior team listens and cares about employees if they are able to compensate within the scope of the company.

Cons

Policies are very strict. Nearly every employee is on a final write up for either tardiness or missing regardless of reasoning. Very black and white on policies, management will not put personal situations into consideration (children being sick, yourself, vehicle problems, etc.)

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Ensemble Health Partners Response
8y
Thanks for your feedback, and for taking the time to share your experience. I did want to respond to respond about our time and attendance policy. Yes, we are very strict about being on time when you work for our company. We do this for many reasons. One of the most important reasons is patient safety and making sure we have the right number of people working at our client hospitals. But it’s also about how we treat our fellow associates. Many members of our team work 12 hour shifts. At the end of a long day, you’re ready to go home. When someone shows up late, for whatever reason, it means that person has to stay at work even longer until the next person arrives. Whether it’s one minute or one hour, it’s not fair to the person having to wait for the late teammate to show up. We’re all in this together at Ensemble to work toward a common goal as a team. Nobody gets a pass on this. If you would like to share more, please contact me by e-mailing telljudson@ensemblehp.com. Thank you for your contributions on behalf of Ensemble, and I wish you all the best in your career. Judson Ivy, CEO, Ensemble Health Partners
5.0
Jan 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Working with a team of brilliant people! Everyone takes pride and ownership in everything that they do. Leadership encourages innovation and professional development.

Cons

None so far. Aside from how cold Ohio gets in the winter there haven’t been any issues or situations that could qualify as a con.

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Ensemble Health Partners Response
8y
Thanks for taking the time to write in. We only want to hire ‘A Players’ here at Ensemble. An ‘A Player’ at Ensemble is someone that’s committed to innovation, and taking personal ownership of their role within our company and their own professional development. I’m so pleased to hear that’s been your experience at Ensemble! Unfortunately, the winters can be a bit cold for our teammates in Ohio, but our clients are happy to know that we’re there to take care of them, rain or shine, hot or cold! Judson Ivy, CEO, Ensemble Health Partners
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Glassdoor has 996 Ensemble Health Partners reviews submitted anonymously by Ensemble Health Partners employees. Read employee reviews and ratings on Glassdoor to decide if Ensemble Health Partners is right for you.