Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.7 out of 5, based on over 3,609 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Epsilon?

69% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Business Systems Analyst (98) , Senior Software Engineer (98) , Software Engineer (83) , Director (61) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (40) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 477 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 262 reviews)); "good benefits and 401K matching" ((in 181 reviews)); "Good company and work culture" ((in 133 reviews)); "flexible timings and work from home if required" ((in 106 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low pay and very little base raises" ((in 102 reviews)); "Low salary and slow to promote employees" ((in 89 reviews)); "Bad managers continue to be rewarded." ((in 74 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What Epsilon locations have received the highest employee ratings?

Detroit , Los Angeles , Nashville , Cincinnati , Westlake Village , Chicago , Boston , Southfield , Dallas , New York

Epsilon reviews

3.7

69% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 3, 2011

Not the worst place to start

Associate business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Experience working with clients in different industries offers an opportunity to learn. Fast pace environment supports acquiring many good skills.

Cons

Overworked people with unrealistic management expectations, marginal pay and no growth. Playing favorites on team and individual levels. Especially week entry level managers

2.0

Apr 28, 2011

Haggin Marketing was an honest, hardworking company--after the acquisitions it's been tough to deliver great client work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many of the people are exceptionally dedicated and passionate about their work. On occasion, there is creative genius. The pay and benefits for senior management are good.

Cons

Since its evolution to "SolutionSet", the company has become engrossed in internal management and profitability goals. The soul of the company and many of the core leaders have left. Current management is singularly focused on growing the company's profits, not on growing its clients profits. The current strategy neither leverages nor recognizes the company's historic strengths in efficiency, business problem solving, and good value. Future growth will come from the digital side of the business, which has been about building community web sites, not about strategically growing client profits. With the loss of SolutionSet's strongest business minds, it remains to be seen whether it can rebuild itself as a strategic partner to its clients vs just another big production shop.

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

4.0

Apr 26, 2011

Good place to work and gain experience in the industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people would be the main reason this company is successful. That goes not only for their personality, but their ability to come up with creative solutions to problems. I have only been here a short time, but have yet to come across a situation where I or anyone around me has been treated unfairly. In Schaumburg at least, we focus on hiring very intelligent, technical people that also have the ability to interact well with our clients. Doing this, sets the tone for the rest of the office. The salaries here are fair and in some cases higher than our direct competitors. The benefits are about average for the industry, but we still do offer a strong 401K match which is becoming more rare unfortunately. Free pastry and fruit breakfast on Thursdays!

Cons

With a company growing as quickly as this one, you do get people that are working very hard to meet our goals. Many employees will work extra hours to get their work done, but I believe this is done to meet our goals and I have seen the company focus on bringing in more staff to help us with our needs.

Viewing 3307 - 3309 of 3,340 Reviews

Jobs at Epsilon

Associate, Client Success

Associate, Client Success

Associate, Client Success

Database Administrator

Epsilon

Epsilon reviews

Ratings by category

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Not the worst place to start

Haggin Marketing was an honest, hardworking company--after the acquisitions it's been tough to deliver great client work

Good place to work and gain experience in the industry

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