Epsilon reviews

3.7

69% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Apr 17, 2011
Recommend
CEO approval
Business Outlook

Pros

People are very, very nice. There is some opportunity to learn. They are very flexible about working from home. The office is nice. They have free coffee and breakfast (nice breakfast not just bagels and cream cheese.) There is a meditation room, that nobody uses. Also- it looks real good on the resume. Head-hunters contact me all the time. 3 weeks vacation to start.

Cons

Someone else posted that this company is paper trail obsessed. I couldn't have said it better myself. I feel like I don't work. I just CYA. (Cover Your A**) All work is done offshore. I am starting to think this company only has people working in the states so they can say to the clients, "that the work is being done onshore". It isn't. Almost all of the work is done by resources in India. And they make a lot of mistakes. In the two years I have worked there they have dwindled their staff sending more and more tasks over-seas. As for the paper trail - if it it isn't in an email, it is not valid, and it never happened. I spend more time composing emails, and documenting than actually producing work. I feel like I have to dumb down to do the work and their procedures are so intricate it can take months to learn. None of their procedures make any sense. People get fired a lot or laid off which is a little unsettling. The insurance benefits are very expensive and not very good. The training is dismal. It is stacks and stacks of ancient and out-dated documentation that you are left on your own to decipher. You are basically left to wing it and often nobody will help you. However, if your lucky. You can learn a lot. But I must say that I feel my skills have gone stale. The work is so mind numbing.

2.0
Mar 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Had to work late early on in my career at Epsilon..but otherwise, was able to work from home or leave early as needed.

Cons

-Pay was too low by industry standards -On my team, it was a boys club...you were promoted/recognized/hired based on your ability to cater to certain senior members -Lack of development and investment in employees -Lots of apathy by certain team members

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
5.0
Feb 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Career growth, company growth and profitability, amazing offerings to clients, sound client base, pipeline of new business.

Cons

We are a rapidly growing, customer focused company. Sometimes it is challenging to get everything done in a typical business day, but these are great problems to have.

Viewing 3310 - 3312 of 3,340 Reviews

Glassdoor has 3,609 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.