Epsilon reviews

3.7

69% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Feb 9, 2011
Recommend
CEO approval
Business Outlook

Pros

There is a great deal of job security. Epsilon's digital arm is filled with very bright and talented people. Epsilon has a good reputation in the Email/ IT industry as a market leader. There are many clients worldwide.

Cons

Epsilon is a company that suffers from poor leadership that trickles from the top down. Everyone is affected. Recent years have brought budget cuts despite high growth for the company. These budget cuts have resulted in pay cuts across the board. Even though it is a Marketing/IT company, the mood in Wakefield is very dull. On most floors of the building, there is dead silence. The job environment is tense and kind of awkward. There are very few company events/ gatherings, and people are relative strangers. There is a re-org every 4-5 months. Even though most lower positions are secure, it is volatile at the top. There is very little explanation when members of senior management are terminated, which is very unsettling for employees. Most people complain of lack of opportunity. There is absolutely no focus on career advancement - which makes people pretty miserable. Every few months, they talk about a career development program ... but in the few years that I've been there, there has been no instantiation of this. To sum this place up - think of the movie "Office Space."

3.0
Jan 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Great co-workers to work with. Work from home flexibility. 3 weeks beginning vacation.

Cons

Management is not in touch with co-workers. Pay below standard. Unexpected work hours. No growth potential.

2.0
Jan 15, 2011
Recommend
CEO approval
Business Outlook

Pros

fexible work environment. friendly associates. nice facility in suburban area.

Cons

compensation is not competative. rates set from home office (TX) with no geographic cost of living offset.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
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Glassdoor has 3,609 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.