Epsilon reviews

3.7

69% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

This review is only for application development for loyalty/rewards for a large financial client. I had unfortunate experience working there. I feel sorry for those unwillingly stuck in this place. - Ideal for someone who works solely for paycheck or loves politics - Has nice gym facilities and cafeteria - Company has break room with arcade and console games to spend time

Cons

This may sound like a rant. However, this place is as appalling as it gets. It is facing high turnover because of the factors. Nature of work - Application development is not even remotely close to any standard practices. Developers have "Throw the code on the wall, hope it sticks" attitude. Lazy "coding" attitude will grind down any motivation a new guy has. - Some of them (including "team leads") don't even bother to learn/read existing technologies used in the application. They lack technical know-how and have no desire to learn. - Infact any shred of development happening has been pushed to offshore and effort is made to keep them busy, so onshore team can relax and wait for paycheck. - Any work for onshore team is thus, naturally, just donkey work. Making people wonder why not hire entry level people for the job. Management - Egoistic and foolish hierarchical management which drives pitiful development. They are living with an old school mentality. - Developers don't have any say in technical decisions( can you believe that?) and are ruled/dictated by incompetent bunch of project managers with fancy titles (to boost their undeserved egos) - Politics and hubris rule this place, cliques and lot of tension between mgmt and dev team - Management team has no people skills or communication skills (Bitter truth), they will talk in day long meetings to show everyone they are busy. In other words, they are people who have miserably failed to retain or land up a management job elsewhere. - Mgmt expects everyone to "work", without hesitation and without any advance notice, on weekends for several straight weeks (public holidays too). They will always expect you to show up at work on time. They will never show you any gratitude for slogging or respect for the work you are doing. That's right not a word of thanks from these arrogant souls. - The reason for indifference/lack of respect is they treat you as a livestock, cattle without brains. Your hard work won't reflect in yearly performance reviews which gets you laughable measly raises. Finger pointing, blame game and how to offload the problem to someone else is the order of the day in this hellhole. Entire effort is made for CYA operation and blame someone else for the incompetency. Career opportunities/promotions/pay raise are directly proportional to how well you suck up to mgmt.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
1.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

- Committed staff in the marketing team, numerous stars in different areas, from industry, product, demand gen, analytics, comms and creative - Loyal employees - numerous people have been with the company many years - Compelling and technically relevant solutions for AdTech and MarTech customers - Market leadership in the space - Publicis Groupe acquisition ensures corporate financial support, global presence and opportunities for expansion outside of US

Cons

- Toxic operational leader that has reorganized the marketing function numerous times in past 10 years and deeply distrusts the team - CMO and two Marketing VPs were recently laid off and marketing function is now led by Product leaders - Marketing department is funded at less than 1% of the company annual revenues and has less than 1% of entire employee base, both significantly under best in class B2B benchmarks, per numerous external sources (SiriusDecisions, Gartner, etc.) - Uninspiring, demoralizing and thankless culture, which inhibits risk-taking, creativity and passion. Direct quotes from leadership: "don't expect any thanks", "we're paying you a lot of money". - HR enables a toxic culture from mercurial operational leader who is mired in old school, command/control, management by fear approach - Dishonest HR not honoring verbal commitment for stock upon hiring. Direct quote from HR leader when asked about this: "Did you get it in writing?"

1.0
Oct 27, 2020

Wish I never left my former job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, flexible schedule, and great benefits

Cons

High turnover, little to no training, current team is burnt out and offloads their work/projects to new hires, no processes in place, team was very unorganized, figuring out things as they go, functioning in chaos, management mirco manages, too many meetings to get work done during the day.

Viewing 34 - 36 of 3,340 Reviews

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