Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,609 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 68% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Epsilon?

68% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Business Systems Analyst (98) , Senior Software Engineer (98) , Software Engineer (83) , Director (61) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (40) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 477 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 262 reviews)); "good benefits and 401K matching" ((in 181 reviews)); "Good company and work culture" ((in 133 reviews)); "flexible timings and work from home if required" ((in 106 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 133 reviews)); "Low pay and very little base raises" ((in 102 reviews)); "Low salary and slow to promote employees" ((in 89 reviews)); "Bad managers continue to be rewarded." ((in 74 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 64 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What Epsilon locations have received the highest employee ratings?

Detroit , Los Angeles , Nashville , Cincinnati , Westlake Village , Chicago , Boston , Southfield , Dallas , New York

Epsilon reviews

3.6

68% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Nov 2, 2016

Grass isn't always greener....

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Flexible work environment - Challenging work - If you apply yourself, you will learn quite a bit about many different business disciplines

Cons

- Grew too fast by M/A activity - Executive team is disconnected - Everything is being outsourced to India - Decisions are made in a vacuums with no thought given to execution and support of production solutions - They are cheap... except at the sr executive ranks - IT is a mess... takes forever to get basic software to do your job or fix even the simplest help desk issue.

Epsilon Response

9y

Thank you for your review. Epsilon has a robust growth strategy resulting in a fast-paced work environment. Through this, we remain committed to doing what’s right for both our people and our clients as we strive to deliver superior solutions and better business results for our clients. We believe the recent management changes and a renewed focus on our core data, technology and agency offerings, coupled with the new HR programs we rolled out this year, will set Epsilon and our people up for success now and in the future.

3.0

Jul 26, 2016

Sr Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Broad range of marketing services to be engaged with, for the time you are there

Cons

They cannot pull it together fast enough. All the units are independent and not cooperative. Management cost cutting is a priority, with many jobs moving to India. At the same time, management, unable to integrate synergies, manages quarter to quarter. So if you work here, just be prepared to play the game. If your position does not show promise, leave -- or they will eliminate you.

2.0

Apr 6, 2016

Disorganized Agency

Freelance art director

Recommend

CEO approval

Business Outlook

Pros

I got some great experience working on things I hadn't really worked on before. So I learned a lot and it looks great on my resume.

Cons

Management is very disorganized. They don't have processes and procedures documented. It allows too much room for error, and then the "new person" gets blamed for not doing things right. Also, management isn't helpful when the new person has a question. They make you feel like your a real thorn in their side. They also don't like to promote from within. They don't want to take the time to mentor and coach people. I witnessed great people being pushed aside and a new person getting the senior position instead.

Epsilon Response

10y

Thank you for review. We appreciate your feedback and insight into your previous situation here at Epsilon. We are making changes this year that will hopefully tackle some of the issues you noted and will work to cultivate a positive network that builds on everyone’s successes. Training and development is an area we strive to improve on all the time, so your comments are helpful. We wish you luck in your career and hope you will reconsider Epsilon again in the future. --Human Resources Team

Viewing 58 - 60 of 3,340 Reviews

Jobs at Epsilon

Associate, Client Success

Associate, Client Success

Associate, Client Success

Client Services Associate

Epsilon

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Grass isn't always greener....

Sr Director

Disorganized Agency

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