Epsilon reviews

3.6

68% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 1, 2014

Atmosphere

Recommend
CEO approval
Business Outlook

Pros

The pay is decent and they cater lunch every Friday so you won't have to leave to take real lunch break. Your allowed to work from home when you are sick. Smoking is a popular recreational activity they even promote it to pregnant woman by providing ashtrays in the expecting mothers parking spaces.

Cons

Don't believe the work life balance they tell you about. It doesn't exist neither does a 40hr. work week, but a 60hr. work week does! You don't have backups for any project you are working on. I often wonder what clients think when they visit and see a group of smokers hanging out in the parking lot. This job isn't for the less physically fit because the stress level is so high it will take a toll on your health. Very noisy atmosphere. People don't shut doors when having meetings or on a conference call.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Challenging, you learn a lot, many clients, and some decent benefits such as employee car purchase program and other discounts.

Cons

Hired during the pandemic tech and pharma boom. The most toxic environment I've ever worked in. Sneaky co-workers kept track of every mistake made since I started. Terrible on-boarding and training process. So many useless company meetings just to show how progressive they are, but everything is just a façade. People stab each other in the back to keep their jobs.

3.0
Jan 12, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Benefits are good. - flex-PTO and managers actually encourage you to take time-off - Publicis gives out "days of rest" which are days off in addition to flex-PTO and holidays - no limit to sick days (as of the writing of this review) - 401(k) with 4% match - medical and dental, disability, ad&d - fitness reimbursement 2. People managers are trained to support associates. I've had 6 managers in my 6 years at Epsilon, and I've never had any drama/issues with any of them. Each one has been so supportive of my goals and my work. 3. Lots of growth opportunities - learning & development team focused on training on product, team-building, soft-skills - teams that take you on have robust 90-day onboarding plans - easy to move within Epsilon and within Publicis Groupe - you are encouraged to create your own annual goals that will allow you to pursue projects/a career trajectory 4. Flexibility - Prior to covid, Epsilon made it easy to work from their different offices in the US. Hope this continues once we return to the office. 5. Good work-life balance. There are weeks that are super busy, but are offset by less busy weeks. In those cases, manag 6. Covid handling has been good. - Remote work during covid, but we have the option to voluntarily work from the office. There's been no pressure from anyone to come/return into the office. - Constant communication from HR that they prioritize our health. - Very little disruption with work once Epsilon went remote - Leadership opted for paycuts for themselves, pay increase and 401(k) match delay, which resulted in very limited layoffs in 2020. Caveat: promotions and 401(k) matching resumed and paid retroactively later on. 7. Epsilon has a good ad tech platform (similar to Google Marketing Platform, minus Search), and robust technology to reach individuals. I actually believe in this because I've been in very technical trainings where they explain all this, and our campaigns actually deliver performance. 8. Epsilon is part of Publicis, which helped the company get more business and really take advantage of Epsilon's technology.

Cons

1. Low salary relative to the industry. I've seen several internal survey results over my tenure and salary has always been a pain point for many employees. 2. Pay increase is merit-based, which could mean no increase for years even for people who are doing what they're expected to be doing. Wages don't adjust for inflation. 3. Your work experience will be focused/isolated to Epsilon's ad tech platform, which is limiting because we don't use the industry standards such as DV360, The Trade Desk, Amazon DSP, etc. This is a negative only if you want to diversify your experience with these platforms over time. 4. Very slow to rollout product enhancements. A project you're working on may take years to be completed. 5. We've been around for decades and have good technology and yet, we are still a small player compared to the big tech companies that are raking in billions in ad revenue. (Although, I believe that the Publicis acquisition of Epsilon has really helped grow Epsilon's business.)

Viewing 64 - 66 of 3,340 Reviews

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