Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,609 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 68% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Epsilon?

68% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Business Systems Analyst (98) , Senior Software Engineer (98) , Software Engineer (83) , Director (61) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (40) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 475 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 250 reviews)); "good benefits and 401K matching" ((in 197 reviews)); "Good company and work culture" ((in 127 reviews)); "Work from home and good benefits" ((in 110 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 134 reviews)); "Low pay for skill set and abilities." ((in 98 reviews)); "Low salary and hard to get promotion" ((in 92 reviews)); "Bad managers continue to be rewarded." ((in 76 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 61 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What Epsilon locations have received the highest employee ratings?

Detroit , Los Angeles , Nashville , Cincinnati , Westlake Village , Chicago , Boston , Southfield , Dallas , New York

Epsilon reviews

3.6

68% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 19, 2021

Rarely walks their own talk

Senior strategic consultant

Recommend

CEO approval

Business Outlook

Pros

Good pay Decent benefits New owner with better values Remote work

Cons

DXD is the odd duck on the Tech side of things, and has a SVP actively undermining the leads. This results in no hope of promotions for the creative teams. You have to leave the company and get hired back to get a raise or promotion. 98% white. 2% POC. Hitting the money goals are the only priority at Epsilon on the Technology side of things. Toxic clients are allowed to abuse creative teams and demand unreasonable deliverables, resulting in a constant revolving door of UXers and Designers. Epsilon cares only about the clients and their payments. Content strategy entails a lot of over promising and under delivering, with a good bit of internal back stabbing thrown in. A toxic mix with lots of 60-80 hour weeks and no support from higher ups. Not worth the pay or benefits at the end of the day. There are so many better companies out there. Keep looking.

1.0

Sep 10, 2019

Was once a great place

Senior account supervisor

Recommend

CEO approval

Business Outlook

Pros

They have lots of data, however, it's not easy to access, leverage or utilize for client purposes. The turnaround time to be able to apply data to support an insights or ideas requires weeks (not ideal for how quickly we need to deliver for clients).

Cons

Every role has a defined pay range, if you're looking for a good pay scale, this isn't the place. Senior management too heavily involved, hurts the overall ideas vs helping them. Lots of noise and promises but underdeliver to employees. Very political

3.0

Oct 29, 2017

At this very busy agency, there are plenty of opportunities to challenge yourself and make significant contributions.

Senior copy editor

Recommend

CEO approval

Business Outlook

Pros

Talented staff/co-workers. Hard-working teams. Big organization, so room to advance, though it may take a while. You get a lot of support from the people on your team. Good benefits (affordable health insurance, 401(k), profit sharing, etc.) Also generous time off; I get 5 weeks vacation after 10 years, plus sick days.

Cons

Management plays favorites. Raises not distributed fairly. I got a promotion last year with no pay increase because money was reallocated to "inner circle" darlings. A senior manager actually said my position was a support role and not as important as content creators, despite the fact that the content is greatly improved (not to mention legally and stylistically compliant) after my contribution. The company's restrictive budget also doesn't allow for teams to hire new staff even when workload significantly increases. As a result, I often feel overworked and underappreciated.

Viewing 67 - 69 of 3,340 Reviews

Jobs at Epsilon

Associate, Account Management

Associate, Account Management

Associate, Account Management

Database Administrator

Client Services Associate

Epsilon

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Rarely walks their own talk

Was once a great place

At this very busy agency, there are plenty of opportunities to challenge yourself and make significant contributions.

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