Epson America reviews

3.6

60% would recommend to a friend

(294 total reviews)
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Keith Kratzberg

51% approve of CEO

49% positive business outlook

Epson America has an employee rating of 3.6 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epson America employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

294 reviews
3.0
Dec 30, 2022

Stressful job, but pays well!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great starting pay for service & support (Advanced Product Support/Customer Relations) (should be higher considering the stress) Nice bonuses & Annual Raises (5%) Hybrid Work (only 6 days in office a month) Beautiful & Spacious Campus

Cons

Extremely stressful position. Lot of escalations and micromanagement adds on to it. You will have to have a strong mental state to do your job daily. Difficult to move up from lower level positions and if they do, it's a lateral move (this is not a company for growth or to move up, everyone has been in their positions for 10+ yrs) Management will promote newer people that just got hired rather than those who has been there for YEARS! Service/Support has a really strict attendance policy with not enough sick/vacation days (only allowed 6 sick days a year)

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Epson America Response
3y
Thank you for your informative and candid feedback. We are happy to offer comptetitive benefits, like the opportunity for a hybrid work schedule, annual bonuses, raises and more. We always invite our employees to share concerns and feedback with their manager, Human Resources, or through the Blue Line. We encourage you to explore these options and find out more about career opportunities within Epson. It's great to hear such glowing words regarding our campus. A lot of thought and effort went into creating an environment that people would want to work in. Epson prides itself in offering competitive starting pay for quality team members. We look forward to hearing from you.
1.0
Jan 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Stable. Even if you screw it up, you will still have a job there.

Cons

Stable. Tons of people from the past century, lots of mediocre people that after decades working there, are now in leadership positions and don't want you to rock the boat. Leadership is definitly very poor and the company lacks strategic direction and vision.

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Epson America Response
7y
Thanks for sharing your experience at Epson. We strongly believe our company’s most valuable asset is the diversity and talent of our employees, whether you’ve been with us for a decade two, or were just recently hired. As part of our strategic vision, we are also actively investing in recruiting new employees in sales, product management and senior management. Thanks again for your feedback.
3.0
Apr 2, 2016

It's okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid week off for Christmas Work life balance - at least in my department The people in my department are great There is a lot of flexibility when it comes to your personal life

Cons

This is not the place to go to at all for career growth. In fact, if you want to even learn new things about your chosen career this is also not the place to go. Everyone is very micro-managed including the managers themselves. They are not allowed to make simple decisions on their departments, such as hiring their own candidate. Those candidates have to interview with their boss and a number of others. It's sad really. If you are an hourly employee everything you do will be scrutinized. You won't even be able to send out an email without having to get your managers feedback on what that email should say. There's is absolutely no creative thinking here because they nip that the second you walk in the door. They say they want suggestions or improvements but as soon as you bring something up they get defensive and tell you why they thought of it 20 years ago. The atmosphere and tools we use feel like it's 1993 everyday. There are people in certain job positions that would never make it in another company because they don't do half of what the job really is.

Viewing 13 - 15 of 294 Reviews

Glassdoor has 502 Epson America reviews submitted anonymously by Epson America employees. Read employee reviews and ratings on Glassdoor to decide if Epson America is right for you.