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      Epson America

      Part of Seiko Epson

      Engaged Employer

      Epson America reviews

      3.6

      60% would recommend to a friend

      (294 total reviews)
      avatar

      Keith Kratzberg

      51% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Epson America has an employee rating of 3.6 out of 5 stars, based on 294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epson America employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      294 reviews
      3.0
      Jan 7, 2025

      MisManagement

      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is known for maintaining a good work-life balance. Employees often highlight the flexibility and understanding of management when it comes to personal and family needs.

      Cons

      There have been some notable issues at Epson America related to mismanagement, particularly concerning their handling of printer software updates. A class action lawsuit was filed against Epson America, alleging that the company used software updates to disable printers that used third-party ink cartridges.

      avatar
      Epson America Response
      1y
      Thank you for your feedback! We have spent a good amount of time and effort developing a culture that fosters positive work-life balance, and it's always rewarding to know that it is working. We always invite our employees to share concerns and feedback with their manager, Human Resources, or through the Blue Line. We wish you the best of luck in your future endeavors!
      2.0
      Nov 18, 2024

      Poor management and favoritism

      Decline to answer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Blend of in office and remote work allowed is a very nice benefit.

      Cons

      Managers untrained, show favorism. No HR support. Staff does not trust managers or VPs and CEO Managers can make worklife hell if they want you out by overburdening you with assignments, changing rules and being verbally abusive.

      avatar
      Epson America Response
      1y
      We appreciate your candid feedback and are proud to be able to offer a flexible hybrid program. We are constantly looking for ways to improve productivity, work culture, and work-life balance. One of the ways in which we gather employee feedback is through our Employee Experience Survey, which helps identify key opportunities for enhancement. We wish you the best of luck in your future endeavors!
      3.0
      Oct 24, 2024

      A great place to work up until it wasn't

      Administrative support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had the pleasure of working at Epson America for over 10 years in an administrative position, and I confidently say that it's a great company to be a part of, or was many years ago. The culture is welcoming, and I built strong relationships with many colleagues along the way. Epson has invested significantly in its facilities, including the free EV charging stations for the large amount of Teslas in the parking lot, the Epson Cafe with a delicious and affordable menu. It's a lovely environment to work in.

      Cons

      Unfortunately, it's important to note that opportunities for career advancement can be limited. If you're looking to move up or earn more, you might as well find yourself another job. Epson primarily recruits externally for higher-level positions, often requiring advanced degrees. This can make growth challenging for those who have dedicated many years to the company. One of the most concerning trends right now is the large amount of layoffs predominantly to long-term employees particularly older staff members. It seems there's a preference for younger talent. They run you very lean so you are mostly overwhelmed with work.

      avatar
      Epson America Response
      1y
      Thank you for your thoughtful and extensive review. We are glad to hear that you had such a love for the company culture and built such great relationships while apart of the Epson family. Epson values its workforce and invests heavily in career development through mentoring, training, and networking opportunities. While the pace of career advancement may vary, the company's long-term employee tenure indicates the success of these investments. Best of luck in your future endeavors!
      Viewing 16 - 18 of 294 Reviews
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      ReviewsEpson America reviews

      Glassdoor has 502 Epson America reviews submitted anonymously by Epson America employees. Read employee reviews and ratings on Glassdoor to decide if Epson America is right for you.