Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Equifax

      Engaged Employer

      Equifax Customer Service Representative CSR reviews

      3.9

      62% would recommend to a friend

      (13 total reviews)
      avatar

      Mark Begor

      97% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      3.0
      Jan 30, 2023

      Call Center Rep for Tax Season

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They did about 2 weeks of training before starting to take calls, which helped with overall confidence. It was easy to get help if needed through the group chat for the whole call center or by contacting a floor supervisor or main supervisor. Consistent schedule, and at my location they had sit-stand desks.

      Cons

      It was a call center, so some customers were fine and some were not. Since we dealt with sensitive information there was a no electronics rule. When there was downtime you couldn't fill it with reading or watching anything. It's not fun to be in a system that tracks every minute that you are or are not working.

      5.0
      Nov 7, 2022

      Fit2Work

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Permanent Position, accruing Leave entitlements Supportive workplace Understanding work colleagues Flexible work options - home and office

      Cons

      Office based in city. No Parking - and no free parking available - have to rely on public transport.

      Viewing 4 - 6 of 13 Reviews
      Related searches: Equifax Customer Service Representative (CSR) jobs | Equifax Customer Service Representative (CSR) salaries | Equifax benefits | Equifax Customer Service Representative (CSR) interviews | Equifax conversations
      Equifax reviewsEquifax Customer Service Representative (CSR) reviews

      Glassdoor has 4,406 Equifax reviews submitted anonymously by Equifax employees. Read employee reviews and ratings on Glassdoor to decide if Equifax is right for you.