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Equity LifeStyle Properties

Engaged Employer

Equity LifeStyle Properties reviews

3.3

67% would recommend to a friend

(525 total reviews)
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Marguerite Nader

76% approve of CEO

61% positive business outlook

Equity LifeStyle Properties has an employee rating of 3.3 out of 5 stars, based on 525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity LifeStyle Properties employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

525 reviews
1.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

This company has so much potential to be great, but they continue to fail. Working at the ELS corporate office in Chicago probably has some 'Pros' but working elsewhere not so much.

Cons

Considering applying for a job with ELS? Please do not. Allow me to first state the fact that all of the somewhat positive reviews of this company are from employees in the Chicago corporate office. Working there is probably great and entirely different. However, working for one of the ELS managed properties around the country is a totally different story. First, health insurance is terrible. I've never worked for a company or even heard of any company that offers top-line health coverage for management only, and then standard / low quality coverage for all other employees. That should speak for itself of how they feel about their front line employees vs management. Management is AWFUL from the top all the way down. They are money hungry looking to collect anything they can from innocent seniors who are just looking for a place to call home, and to enjoy the remainder of their lives in a community. Management and HR do NOT have your back no matter what. They do not stand up for you or back you up regardless of the circumstances. The turnover rate is insanely high, and I've never known a company that will fire an employee at the drop of a dime. The amount of employees that have been fired from ELS is unbelievable. They take their time to fire the employees that should have been fired instantly, vs letting go of their hardworking front line employees for simple things just because they can and for the sake of budget or for a simple complaint. Working hard, putting in your hours plus overtime and going above and beyond your job description will never be enough to save you from losing your job. If you claim to have PTSD you can get away with literally anything. Anything including (but not limited to) getting coworkers fired, getting residents evicted from their home of 30+ years, contacting your bosses boss every day in hopes of getting your boss fired by reporting her daily activities to her boss, not working a full 40 hr. week due to being triggered and needing to go home, just to name a few. The company chooses to keep people like this instead of those who have dedicated themselves to their job, and who take action to make changes for the better. ELS is also way behind the times in terms of the way they do things, and the technology, programs, practices, etc. which I found very bizarre. The bottom line here is that HR is extremely sneaky and can not be trusted. The way they go about things is not right and I would not recommend ELS to anyone. Ever.

1.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

I can count on 40 hours a week, a dependable paycheck although pay should be more competitive.

Cons

The software or servers need improvement. It goes down or is slow slow slow even during the summer months which is the off season. You imagine the frustration when trying to check in guest during high season. Guest are stacked 3 deep in the office just trying to check in which should take a few short minutes but when the server is being difficult or freezes, there is nothing you can do but stand and wait for it to catch up. It is the absolute worse part of the job. Also, because managers are salaried, mine comes in late, leaves for a 2 or 3 hour lunch, returns or maybe not. I have never seen my boss work a 40 hour week since Ive been employeed here. Because of this, I am not disgruntled at all. Please do not misunderstand this. But at this point in time, its almost easier for the manager to work part time and stay out of my way and let me do my job... and sometimes hers.

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Equity LifeStyle Properties Response
9y
Thank you for taking the time to share your experience. Good or bad, we take every review very seriously and would like to get more information about your experience. Please contact HR at human_resources@equitylifestyle.com or your local field HR representative so we can look into this matter.
1.0
Mar 22, 2016

A. A.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best people come and stay at the property. Create and maintain friendships with many of the guests.

Cons

Upper management is so out of touch it isn't funny. They only care about the all mighty dollar and not the people that work or stay at the property. Try to hire people that have actually shown their dedication other than people from the hotel/motel industry especially since this is not the same thing!

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Equity LifeStyle Properties Response
10y
Thank you for your feedback and sorry to hear of your frustration. Please feel free to contact Human Resources so we can work on resolving any issues taking place at the property. We can be reached at human_resources@equitylifestyle.com.
Viewing 7 - 9 of 525 Reviews

Glassdoor has 558 Equity LifeStyle Properties reviews submitted anonymously by Equity LifeStyle Properties employees. Read employee reviews and ratings on Glassdoor to decide if Equity LifeStyle Properties is right for you.