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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

37% would recommend to a friend

(4,271 total reviews)
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Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,271 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
2.0
Oct 9, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay, great potential to earn money if the center is supported by an amazing team. The difference between successful centers and ones that don't do well is the management! The also provide excellent, intensive corporate training, which makes you feel extremely prepared. Great family atmosphere as well.

Cons

The manager, was terrible, We went through two of them in six months, they do not have any procedures as far as background checks, so there were a couple of employees who had not so stellar criminal backgrounds, they were eventually terminated but the turnover rate is fairly high. I also this that EWC should be more involoved in the management selection process as well.

1.0
Sep 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Working with the team I hired.

Cons

The franchisee knows absolutely nothing about waxing or business for that matter. Upper management was consistently racist, derogatory and made harassing comments. I was pushed to only hire,"attractive girls, it doesn't matter if they know how to wax or not." The techniques taught in training were horrific, almost as if the company wants to cause irritation and ingrown hairs if only to get the guest to buy the products. Every employee was treated as disposable and when asking for advice from upper management on employee issues, was told, "we can just get rid of them and start over, we don't need them." Overall you will receive no benefits, no time off, no work life balance, make just over minimum wage and be treated like dirt.

1.0
Sep 13, 2013
Recommend
CEO approval
Business Outlook

Pros

coworkers, free waxing, sales commission .. nothing else

Cons

well where do I start .. I came into this position as the store was going through some changes (management, new staff) so when I saw that nothing was organized, I figured it was just because they were just trying to get everything settled. I should have ran for the door. This company is by far the most unorganized, poorly run company I have ever had the misfortune of coming across. Every single employee is completely disposable, with no warning or notice. Maybe I should have realized that when the Lead GSA, who had been there for over a year, was their highest selling employee, had dropped out of college to work and completely dedicated her life to the company, was fired after a family emergency occurred & she could not come in (despite first finding coverage for her shift). The second warning came when the next employee, who had been there for 5 months and was there the longest, went on a week vacation (which we are promised in our employee handbook after working 90 days and was first ok'd by management), was told not to come back when she got home. After that, the "manager" decided to quit with no notice, leaving her key in an envelope for me to find when I had come to open the store. So, upper management decides to do their job and stroll in 2 or 3 times a week, only to give me a list of things the manager is supposed to take care of. Not knowing a thing about any of the employees or what goes on in the store, she must have been on a power trip. So then there was me. After being promoted to the Lead GSA , working my ass off, becoming the highest selling employee in the store with over 1,000 dollars in packages every day, working 60 hours a week because we were short staffed without a day off, training the new empoyees, basically stepping up and taking on all the responsibilities and hoping I would be acknowledged, I too were fired today with no warning or reason. When I got to work, there was someone else I'd never seen before already in my desk. So now, they have a full staff of people who have been there for less then 2 weeks. GOOD LUCK WITH THAT. What an unbelievable joke this company is. Besides my bad experience, the company at a whole is completely unorganized, the management is terrible, their policies are atrocious and they treat all employees the same, no matter how loyal and hardworking you are. The turnover rate is horrendous. I hope someone does this to their kids one day. And as I read through these reviews, I see I am not the only person who feels the same about this company. Oh well, the way its run, it'll be closed within the next 2 years.

Viewing 4222 - 4224 of 4,271 Reviews

Glassdoor has 4,324 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.