European Wax Center reviews

I was overworked and underpaid. I was the top selling GSA at my center. I reached my 10$ cap & I was then baited into being promoted to asst. mgr. and was only paid a measly 10.75$ an hour and did all the work my DM was suppose to do! She only worked 3 days a week btw. The staff always came to me with their issues (which was no big deal) but I was not able to handle most situations given the fact that I had limited to access to anything. It was a real time role reversal with me and the DM. Basically I did her job for her 40+ hrs a week and she received the pay for it.. The owners were okay, never came around much but when they did definitely listened to my concerns. But that's all they did. Mostly worked 9-10 hr days with alone with no breaks. The drama was ridiculous! People steal EVERYTHING! Money, lunch, personalized umbrellas, heck you name it! Turnover is horrible. I felt bad for the guests. One lady had been there since we opened our doors and had 6 different waxers. Who wants that many people in your private area? She'd bought several packages for different services for her and her daughter so she felt obligated to stay.. If you are a college student with financial help and just need grocery, gas, and weekend money.. Go for it, perfect fit! But if you are a licensed cosmetologist or esthtician use your hard earned license else where. You are worth more than that! I could go on and on until next Sunday but I think you get the drift. All in all I knew my worth and got the heck out.

They are too willing to sacrifice staff safety in order to make more money. If a guest is drunk or high, he/she will be sent back with you. If the guest is on her cycle and refuses to follow the policy for such, you still have to wax her despite how unsafe that is. You want to wear a mask during a service? Too bad. Just because they supply them doesn't mean you're allowed to use them. It doesn't look nice. Extremely low pay and low commission for all the work you do. They treat the waxers like machines. If you have a full, back to back book and you get a walk-in 5 minutes before your next reservation, it doesn't matter if the other guest had made a reservation, she has to wait and be told "we're running behind" which only looks bad on the waxer. The 9-minute late policy is never honored, thus making you scramble to get all your services done on time. Bi-weekly meetings are a joke. You literally sit for an hour reading aloud what could have easily been sent in an email. Actually, all of it is available on the company database. Managers purposely mess with schedules, etc to be spiteful and catty sometimes.