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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

37% would recommend to a friend

(4,271 total reviews)
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Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,271 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
1.0
Jan 11, 2015

GSA

Recommend
CEO approval
Business Outlook

Pros

Costumers were wonderful and great to talk to. Products are great and all natural as well. Wax was the best I've ever experienced.

Cons

Horrible manager. Most people there were completely fake. I was asked to lie to costumers in order to get my sales up. The worst experience was when I had a very ill grandfather while I worked there. He was rushed to the hospital I called out of work so I could be by his side. I went into work the next day even though he was still sick because I felt like I would get fired if I didn't. When my manager came in she asked to speak to me and she said "if this is gonna be a thing like if he's gonna die and you need time off I need you to take care of that now. You need to find coverage, you can not call out like that." I was absolutely taken back. Not to mention I had never felt welcomed there in my entire employment so asking for coverage was difficult because everyone was all about "well if I take your shift can you take mine?" Absolutely unreal. I would not recommend solely because of how un-welcomed I felt as well as the lack of respect.

3.0
Nov 18, 2014

Overall, not horrible

Recommend
CEO approval
Business Outlook

Pros

The hours are great, nice little 6 1/2 hours shifts during the week, one weekend day all day. It's really nice getting cash tips on a daily basis. You form relationships with your guests from seeing them every 2-4 weeks. If you get lucky with generous regulars, the tips can be good. It's fairly easy to get time off if you know about it in advance. Most wax associates are very helpful and pick up shifts when they can. Very fast-paced (once you build your clientele up), so the days just fly by. It is a good place to start and get experience.

Cons

The turnover is very high.. Guests are constantly complaing about waxers leaving or getting fired. You work with all girls... which usually means drama and gossipping. Management is very sales driven.. it often feels like they don't care about their employees, just their numbers. Many waxers received a drop in their hourly wage and bonuses are almost impossible to get. You have to work really hard and get paid very little. There is no room for growth...

2.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The guest's are AMAZING. Your co workers are your family. The products are fantastic. The wax is the best out there. There is always an outreach "program" for tips and tricks as well as any other questions you might have involving EWC or waxing. Training (when done right) is thorough and a huge help to anyone waxing. Pay is decent. You are given a clientele.

Cons

Management uses corporate as a shield. They have blackout dates for holidays so if you want to go home for the holidays forget it. Getting any shifts covered is tedious. Numbers numbers numbers numbers. Their main focus is numbers and hitting goals to benefit the managers with peanuts for kudos to workers. Estrogen is rampant and heaven forbid if you offend one of your coworkers it turns into a catty situation. Even if your numbers are good you still have to be careful of backstabbing. Training is TOUGH and not for the weak. Your books will get messed up. The company will not look out for you. You are on your own in regards to a guest coming after you and your license. If you bring any guests with you make it clear who they are or you will have a lawsuit on your hands.

Viewing 58 - 60 of 4,271 Reviews

Glassdoor has 4,324 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.