European Wax Center reviews

The pay is downright poor for the stress, wear and tear that occurs on your body from waxing 20 plus people per day. This wax chain is the version of a sweat shop. One day, estheticians will stand up and not accept such poor working agreements because you need a job. You get paid 3% of a service?! The majority of your pay is based off tips. There is a base pay that is dependent on your wax level. All of which can be threatened to be taken away depending on your performance. Also, the unrealistic expectations of the KPI’s. They want you to see their terrible products. They don’t work. If they do work, they only work for a very specific skin type (white -with no excessive problems). They place so much pressure on SALES which has caused me to lose my passion for esthetics. This place will destroy any life a waxer has left. There is so much to delve in to but I simply don’t have the time. The workplace culture- toxic. The favoritism can and will affect your books. Front desk can steal cash tips lol. The list goes on. Please don’t even consider.

Upper management is incompetent. Even though my center had greatly improved in my time there, nothing else mattered but SPT, WPC and retail conversion. Even though my center was the highest-grossing EWC in our region of the state, and very profitable, if we were a smidgen off from KPI goals, I was hearing about it constantly from our GM. We were watched on cameras daily and I would receive texts, micromanaging activities every day. I was expected to be on the desk and maintain my personal goals, while managing the center and staying on top of all that entails, while other managers in our franchise never worked on their desks and would go months without selling a pass. There was a lot of favoritism among the managers in our franchise, and I didn't play the game so I suffered the consequences. They overwork their waxers, expecting seasoned waxers who are booked back-to-back to add on, add on, add on, even when they don't have time to pee. It's disgusting. This franchise should be ashamed of how they treat people.