employer cover photo
employer logo
employer logo

European Wax Center

Engaged Employer

European Wax Center reviews

2.8

37% would recommend to a friend

(4,273 total reviews)
avatar

Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,273 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
1.0
May 24, 2017

Wax Specialist

Recommend
CEO approval
Business Outlook

Pros

On the job training and quality product. Nice dress code.

Cons

I had a horrible experience working for EWC. It was my first job out of school, pay was incredibly low. I was told to let my friends and family know that they could be my model during training but I know of at least two people that were told I was fully booked when they called to schedule. My books were full of management and other employees friends and family. I was also told during my first meet ing that I had not been cleared to be hired by upper management. My trainer was rude and disrespectful. She talked down to me every chance possible. The final straw was on my last day of training a client came in for a Brazilian with what appeared to be an STD outbreak in her bikini area. I advised her that due to irritation I would be unable to complete the service. She called to complain and made up lies regarding my professionalism. I was addressed by the manager and trainer due to this and again disrespected, I was told basically that I didn't know what I was doing! Informed that I shouldve waxed and avoided the infected/inflamed area! Crazy considering the trainer was a cosmotologist and I a licensed esthetician! Cosmos major in hair and barely touch on learning the skin. Esthetician's sole study is on the skin. Horrible experience with the company but so glad I got out early.

1.0
Mar 13, 2017

DOWNTOWN TAMPA LOCATION

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free waxes employee discount commission

Cons

-Franchisee gives the company a bad look (based on word of mouth, a good number of customers & more than half of the employees dislike him) -No manager (the last one quit because he felt disrespected & unappreciated) -having to pay for your own parking every shift (very expensive downtown- about $5-$10/shift also very limited parking available-most likely will have to walk to work from different parking lots) -Franchisee heavily relies on GSAs to run store -Additional responsiblities aside from original job description that waste time -selectively follows corporate policies -understaffed -will argue with you if unable to pick up extra hours -hired his girlfriend as an employee, so you'll get to witness business & pleasure first-hand -you'll be expected to clean the whole store if you work a shift by yourself -if morning shift didn't complete their tasks, it's now your responsibility to complete them on top of the tasks you've already been assigned -could get fired at any moment without prior notice (one GSA was fired for eating chips + "other reasons" that weren't mentioned & fired a new waxer b/c her book 'wasn't large enough') -will only give first time guests to "his best waxers" in hopes of retaining them (good luck if you're trying to build your book like the waxer he fired) -can't use your cell phone while on the clock & he will constantly ask if they're in the back as if you're a child -won't allow students to do homework or read on downtime because we could "be doing something productive for the company" -will pressure you to nag guests about buying packages and pre-booking reservations -if you want to eat a quick snack during your 6 hour shift & your coworker is up front doing nothing, you have to clock out -want that free wax? you have to clock out & you can't schedule appointments for free waxes -will make your job harder in order to raise SPT (service per ticket) ex: we are supposed to add the WPK1 code for a full face service & he told waxers to list all the service codes on their ticket individually to raise SPT (against corporate policy) in order to win a bonus for a regional competition -owner leaves special notes in the reservation books instructing employees to treat his good friends (also business owners) "like royalty" -if you have any mental disorder, the owner will let every one of your coworker's know & bring it up during team meetings without your consent -team meetings aren't really optional, you'll hear about it if you miss one, even if you don't work that day -multiple employees had emotional breakdowns on numerous occasions due to insensitivity -Your time is pretty much inferior to owner's -Suggestions are heard, not considered unless it profits owner -Gossip within the work environment -being asked to lift heavy boxes when owner could do it himself -being compared to other employees -Uniform is uncomfortable -makes you call customers if there is an error in the reservation book that you didn't cause (something that management is responsible for )

2.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

*50% off waxes *Pretty much busy work *Meet new people (employees and guests) *Work on communication skills *You're really just sitting at the front desk majority of the time

Cons

*Management was AWFUL *No proper training *Everything MUST be done on paper *If you don't do things "like said on paper" your penalized for it *You can't request off (meaning if you want to take off you have to find someone to cover the shift, and if no one can...you can't take off)

Viewing 106 - 108 of 4,273 Reviews

Glassdoor has 4,326 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.