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European Wax Center

Engaged Employer

European Wax Center reviews

2.8

38% would recommend to a friend

(4,270 total reviews)
avatar

Chris Morris

29% approve of CEO

29% positive business outlook

European Wax Center has an employee rating of 2.8 out of 5 stars, based on 4,270 company reviews on Glassdoor which indicates that most employees have an average working experience there. The European Wax Center employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.2 stars).

Reviews by job title

4K reviews
5.0
Jul 21, 2018

Love EWC!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-We have such a great environment here, it's always positive and fun. ->We have a no gossip no drama policy, so we get to be in a drama free environment, and aside from that all of us get along so well! -We have hourly pay, but also get to earn commission on top of it. You get great sales experience from educating guests here on what we offer. -Our guests are awesome-you really get to know the regulars coming in to the center. -Our location has been here for 5 years and is an established location, so we stay busy. -Our franchisees have an option for health/dental benefits, which is not common in the beauty industry, but SO valuable to have available. -I like the hours, we do shorter days on weekdays, so you have plenty of time to do other things outside of work. -What we offer to our guests is great - I came to the company as a guest for about 4-5 years before working here, so I don't have a hard time believing in what we have to offer! Our wax is the best, we are leaders in being clean and sanitary, our product line is awesome and all made by our company. It all has a lot of thought and research done in formulation and it's peta approved. Our packages are also great, something I bought as a guest to save money. These are the things we "sell" to our guests and they are easy to believe in! -The company is very empowering to women and have great movements to stand behind like the Ax the Pink Tax movement that started earlier this year. -Our training program is very thorough - for both GSA's and Waxer's, I felt much more prepared back when I started here vs my job before. There are also so many resources provided to reference. -Contests -Coaching -Management is always available when we need them! -Loyalty bonuses!

Cons

Whenever we come across any cons or issues, they get handled and addressed. Our management really cares about their centers and all of the associates that work in them, so they are more than happy to take feedback and make sure the cons go away. Any cons that have come up aren't current.

2.0
May 15, 2017

Unprofessional Corporate Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun events and free food

Cons

unexperienced management, noisy unprofessional environment, no opportunities for career advancement, favoritism to family friends, lack of respect, poor raises, poor bonuses

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European Wax Center Response
9y
Thank you for taking the time to provide us your feedback. Our founders and management team work diligently to create a fun, supportive, and positive work environment that promotes an open door policy, so we’re disappointed to hear about your experience. As EWC continues to grow and evolve, we strive to increase engagement by creating programs that provide associates the resources that they need to drive their careers and development. If you would like to share more about experience, you can always reach out to us directly at Corporate.Experience@waxcenter.com Thank you again for your feedback. We wish you the best in your future endeavors. - The Talent Management Team
1.0
Oct 28, 2014
Recommend
CEO approval
Business Outlook

Pros

-free waxing for the waxers

Cons

-never allowed to take time off unless the owners favor you. -incredibly high turnover rate. -they overbook you and get mad when you run over on time/ purposely don't block out enough time on your book so that you can take as many guests as you can to make them their money. -pay structure changed at the franchise 4 times while I worked there. -sales goals constantly raised to make it impossible to reach bonus for pay period. -no break room for waxers, and the waxers were scolded like children if in the lobby at any times. -no vacation or sick days. -team meetings consisted of the owner throwing 4 $100 bills at the ground and scolding/demeaning the waxers for not hitting sales goals.... -impossible to do a 15 minute brazilian on a morbidly obese guest, or a super hairy one. -due to low prices people don't tip, or will tip $1 for their service/s. -some guests come in drunk/high and the front desk still sends them back, regardless of the fact that they drove over to EWC, and are a threat to the waxer/s. -8-9 hour shift with no breaks or times allowed to eat. -the "free wax" sign attracts filthy cheap people from off the street who abuse the promotion and never come back. -having to wipe fecal matter out of guest's crack for the rear-strip wax... -dealing with filthy people who have no personal hygiene whatsoever, especially their private parts. -they will literally hire anyone, including people with a criminal background for the front desk -tips get stolen from bad GS and nothing gets done about it..

Viewing 10 - 12 of 4,270 Reviews

Glassdoor has 4,322 European Wax Center reviews submitted anonymously by European Wax Center employees. Read employee reviews and ratings on Glassdoor to decide if European Wax Center is right for you.