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Everforth Apex Systems

Engaged Employer

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(353 total reviews)
avatar

Sean Casey

57% approve of CEO

19% positive business outlook

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 353 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

353 reviews
1.0
May 15, 2024

Absolutely NOT.

Recommend
CEO approval
Business Outlook

Pros

Weekly pay, catered lunches here and there if you’re into that, fun team building days

Cons

Atlanta,GA This is the worst place I’ve ever worked. EVER. - I would only suggest this role to a recent college grad or someone who is fresh into sales. Get the title of “Account Manager”, do a year, and get OUT. Go somewhere better and with FAIR pay. - Base pay is $50K, but will drop down to $30K after 15 months. They expect you to be able to make up the difference in commission by then. Possibly attainable, but if the economy is in a downturn, you will not be given any leeway, sympathy, or an extension. - You are essentially doing the job of two people for half the pay. You are your own SDR. You cold call, set your own meetings, and close your own deals. You do everything yourself. - Management is a joke and a half. The main manager is new and his only focus is on proving himself. He only cares about numbers. He also has no life or family in the area, so his life IS work. That’s the worst kind of boss. His direct report is a spineless “Yes Man”. He cares about his people, but at the end of the day he’s a kiss a** and will throw you under the bus if necessary. He has issues being direct as well. -CEO is also a joke. Don’t expect to get any real questions answered during all hands call. He ignores the ones that he knows people won’t like the answer to. - There is an astounding lack of diversity in management and as a whole in the office. There are zero women in leadership—unless you count the fake “promotions” they give people. They like to make up new titles and give people more work without actually paying them more. People of color beware. It’s a culture full of micro aggressions. -Absolutely atrocious turnover. Yes, they will fire you if you don’t pass the final test of their three month “training”. I implore you not to stop job hunting until that’s over. BUT, turnover of “newish” people aside, things got so bad while I was there that even the most tenured folks left. Their top AE of over 18 years? They screwed him over, so he left. There were about 6 other tenured people that quit as well. - The reviews on Google are fake. If you look up the names on LinkedIn, you will see that most of the positive reviews are from people who worked there internally. We were asked to pad the reviews by management. My final word of advice? Take the job. But once your 15 months are approaching start looking elsewhere. Since you’ll have the title of account manager under your belt, it’ll be easier for you to find other roles with much higher pay and much better culture.

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Everforth Apex Systems Response
2y
Thank you for taking the time to provide us with your feedback. We are sorry to hear that we did not meet your expectations, and we would like to learn more about your experience and how we can improve. Please send us an email at feedback@apexsystems.com so we can continue our conversation.
5.0
May 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Good coworkers to work with

Cons

Having to deal with system issues off and on

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Everforth Apex Systems Response
2y
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you are having a great experience with our company.
3.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

*stock purchase plan *good commission structure *monthly car stipend

Cons

*if you aren't on a good account, you won't make money *very corporate vibe to the whole organization *lots of hours

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Everforth Apex Systems Response
2y
Thank you for taking time to leave us a review. We value your feedback. We've noted the areas you've highlighted and will investigate further/take this into consideration moving forward.
Viewing 55 - 57 of 353 Reviews

Glassdoor has 5,106 Everforth Apex Systems reviews submitted anonymously by Everforth Apex Systems employees. Read employee reviews and ratings on Glassdoor to decide if Everforth Apex Systems is right for you.