Is Everforth Apex Systems a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Everforth Apex Systems have rated their employer with 3.3 out of 5 stars in 353 Glassdoor reviews. This is a lower than average score with the overall rating of Everforth Apex Systems employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Everforth Apex Systems now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Everforth Apex Systems .

Does Everforth Apex Systems pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Everforth Apex Systems with 2.8 out of 5 stars based on 353 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Everforth Apex Systems.

How happy are Customer Service (CSR) professionals working at Everforth Apex Systems?

31% of Customer Service (CSR) employees at Everforth Apex Systems would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service (CSR) professionals have also rated Everforth Apex Systems with a 3.9 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.7 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Everforth Apex Systems?

Account Manager (327) , Technical Recruiter (317) , Recruiter (149) , GIS Technician (98) , Project Manager (96) , Consultant (89) , Contractor (78) , Software Engineer (76) , Business Analyst (50) , Desktop Support Technician (48) , Customer Service Representative (40) , Help Desk Technician (39) , Technical Consultant (37) , Professional Recruiter (35) , Network Engineer (34)

What are the pros of working at Everforth Apex Systems according to real employee reviews?

"Good pay very well pay" ((in 282 reviews)); "Great people and very competitive" ((in 177 reviews)); "Great culture and tons of potential!There are a lot of tenured employees to learn from and utilize as strong resources." ((in 150 reviews)); "Great team and a consistent environment" ((in 81 reviews)); "Work life balance is good" ((in 67 reviews))

What are the cons of working at Everforth Apex Systems according to real employee reviews?

"No benefits as a W2 contractor unless you want to dip into your already low check" ((in 335 reviews)); "poor management from both HR and the Client" ((in 105 reviews)); "The base salary is low and it can take a while to get your feet running." ((in 87 reviews)); "No PTO and the 401k match is actually laughable." ((in 80 reviews)); "You have to be on board for at least a year to get any time off" ((in 66 reviews))

Everforth Apex Systems Customer Service (CSR) reviews

3.3

31% would recommend to a friend

(353 total reviews)

Sean Casey

57% approve of CEO

19% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service (CSR) employees have rated Everforth Apex Systems with 3.3 out of 5 stars, based on 353 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. Everforth Apex Systems is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

353 reviews

1.0

Apr 30, 2024

Great training. Not an environment for someone who likes autonomy

Account manager

Recommend

CEO approval

Business Outlook

Pros

Their training was fantastic and they had some great people working there.

Cons

asked to lie about jobs to get leads, micromanaged, leadership distributed accounts with favoritism. Terrible base pay

Everforth Apex Systems Response

2y

Hello, we're sorry to hear about your experience. We take all feedback seriously and want to investigate further. Please reach out to us at feedback@apexsystems.com so we can learn more about what happened. Thank you.

1.0

Apr 19, 2024

Frat Boy Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

High earnings potential if you work at it

Cons

Lots of cold calling and high expectations. If you dont hit your goals in the beginning they will let you go

Everforth Apex Systems Response

2y

We're sorry to hear about your negative experience at Apex. We'd like to hear more about your experience and any other issues you may have had while working with us. Please email us at feedback@apexsystems.com. Thank you.

3.0

Apr 2, 2024

Pros and Cons

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance, great culture

Cons

Extremely low base salary at 30k

Everforth Apex Systems Response

2y

Thank you for taking the time to provide us with your feedback. We are eager to learn more about your experience, and how we can improve. Please let us know at feedback@apexsystems.com. Thank you.

Viewing 58 - 60 of 353 Reviews

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