Everly Health reviews

2.7

37% would recommend to a friend

(231 total reviews)
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Julia Cheek

45% approve of CEO

35% positive business outlook

Everly Health has an employee rating of 2.7 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Everly Health employee rating is 25% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

231 reviews
2.0
Jun 10, 2022

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k matching, remote work? Please these are not benefits anymore than they are requirements.

Cons

1. Power struggles, favouritism and conflict happening at the leadership level are painfully and embarrassingly obvious to those of us lower on the food chain. 2. Company direction and focus is constantly changing, rendering OKRs useless and largely unattainable– yet this still affects our performance reviews. 3. Haphazard and rushed product launches are prioritized over working diligently to make desperately needed improvements to existing products. Surely, this is in pursuit of IPO and major losses due to a decrease in Covid sales. Best of luck with IPO when the walls are crumbling from the inside out. Many colleagues have expressed disinterest in exercising their own stock options. 4. Burnout is rampant and nothing is done to address it. People are leaving left and right- which is great for the business and should, at least somewhat, quell a fear of mass layoffs. They won’t need to do any layoffs at this rate. Leadership’s way of addressing burnout is by telling team members to try going for a walk everyday and asking everyone what their “best practices” are for handling stress. Sure, put it on the employee to figure it out rather than taking responsibility yourself. How dumb do you think we are? The company touts a love and support for all things mental health yet fails to provide a healthy working processes. But sure, send us calm strips in the mail and let’s see if that helps. 5. My own manager is more of a head piece than an actual manager. They take no interest and make no effort in getting to know individual team members, their strengths, weaknesses, or professional goals- and truly have no concept of what team building means. They are passive and insecure to the extent that they don’t realize their subordinates are the ones doing the managing- going above and around when possible to get things done because they won’t speak up for the team in front of other leaders- Which works out wonderfully for other teams and their agendas. The company does not provide employees with an opportunity to review their managers performance which is desperately needed. 6. Products supported by questionable science are said to be “science-backed”. But how does that matter if you have a marketing team which is given permission by leadership to prioritize profit and SEO over scientific and medical accuracy. This company is an example of capitalism at its finest. Business people are making “healthcare” decisions when they have no healthcare experience- which only mirrors the issues seen in the traditional healthcare model. There is no solution here. This company is creating products without first identifying a problem that needs to be solved. Products marketed to the ever gullible American consumer. And then leadership wonders why NPS scores are tanking. 7. Marketing and product rule this company. Marketing is also the reason why this company is still even standing. Whatever they want, they get. If you don’t get out of the way, you will get pushed out- regardless if you’re entry level or C-Suite. These teams are beyond difficult to work with and will make a mess of your priorities at any given moment. 8. There is no opportunity for upward mobility. If you’re interested in discussing professional development here, you will need the best of luck! You are expected to initiate that conversation on your own and hopefully you have a manager that will listen or make the time. Shoot, you’re lucky if you manager even has prior management experience. Raises are also minimal. What about a shout out or praise for the work you’re doing? Forget about it. Newbie employees are often impressed by DEI and inclusivity efforts only to later realize it’s all lip service. There are fundamental and ethical issues in this company and with its products that are leading me to look for work elsewhere.

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Everly Health Response
3y
Thank you for sharing your feedback. We take all feedback very seriously and value the opportunity to improve. We are always looking for ways to improve our employees’ experiences and continue to invest in leadership training and development. We hope you were able to share some of this feedback through your employee engagement survey or exit interview as we strive to improve. Please know our team is here to connect at share@everlyhealth.com so we can work to be better for our customers, our patients, and our employees. Ann Pettey Head of People
2.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

The work is interesting and plentiful and many coworkers are passionate and hard-working

Cons

Multiple top priorities and lack of focus. There is no apparent long-term or even sh ort-term vision for the company. Goals and OKRs last for about 2 months before they are revised to something completely different. Teams are continually reorganized and moved with little to no regard for the actual individuals. Leadership is top heavy, with titles handed out to justify pay rises for those in the popular clique. See the Directors of … who are still performing the same functions of previous role. The founder must approve all requisitions and promotions instead of trusting and delegating to the people in the hiring manager role or finance or HR. Founder is micromanaging. Lack of investment in the area of the business with the most revenue potential will cause the loss of more B2B contracts. Product leadership doesn’t want to manage risks or dependencies, so teams are siloed and the results are often unstable and unscalable and unmanageable. Engineering is treated like cogs who are told what to solution and not given any real context or documentation or ability to push back. Startup mentality in a midsized company along with the aforementioned items is causing high turnover rates across most departments. Good luck getting backfills while offering/paying under market.

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Everly Health Response
4y
Thank you for taking time to provide feedback. Our leadership team is committed to delivering a clear vision for our company in 2022 and beyond. We know that 2021 was a challenging year, particularly in integrating four companies, developing processes for effective cross-functional work, and responding to the complexities of COVID-19 and new economic conditions. We strive to be a nimble organization where we are able to quickly adapt to business challenges and continue to deliver exceptional products and experiences for our customers. Because we are in a complex business environment, senior leaders(including our CEO) are involved in overseeing our growth plan to ensure Everly is well-positioned for success in the future. This direct involvement is there to support the significant number of new leaders who have recently joined the company and are acclimating to our strategic plan. Our goal is to provide an organizational structure where leaders are well-equipped to serve as active participants in organizational decision-making in support of the overall company vision and mission. Thank you again for your feedback.
2.0
Aug 7, 2021
Recommend
CEO approval
Business Outlook

Pros

They adhere vigilantly to Scrum. They aspire to change the world for the better. They have the highest possible ideals. Very few levels of management so you can more easily have a big impact if you are at the top of your field. They are genuinely offering a great product and aspire to reduce its price to be truly affordable. They revolutionize constantly.

Cons

They have a deeply cliquish culture - from the top down. There are resentments between departments. The sheer number of meetings to attend for ALL their Scrum objectives and to meet ALL their high ideals is overwhelming and sacrifices much productivity. They are extremely social - a constant barrage of communication on Slack via a multitude of channels plus emails, and many other platforms. For engineers, they subscribe to the ideal of breaking tickets into the smallest possible unit - but unfortunately they have a time-consuming release process and a culture of everyone giving tons of idealistic feedback on pull requests. The overall effect is that you spend a lot of time just tracking your PR's through the release process, making several changes because teammates want the code to be perfect. Often the scrum team will take over your tickets in an effort to "swarm" - which means if there is anyone on your team more confidant, more knowledgeable on the codebase or just more popular, you can easily have your assignments taken away by the team, even if you are part way in and are enjoying it and want to see it through. The scrum teams are made up of 5-6 people, with a Product owner, QA engineer, front and backend engineers - which means that you will be working closely with only 1-3 other people - which can be very bad if these 1-3 individuals assigned on your team do not have good interpersonal skills or are super ambitious - it is already a cliquish culture. These things combined easily makes for a very troublesome and miserable work culture and daily experience. This is simply not likely to be a good environment for most junior or intermediate engineers. If you already know people on the inside and can immediately be accepted in their clique, then it might be workable. Additionally, this is a very horizontal type of company - not many levels of management are above you. The downside of this is that there are very few opportunities for promotion. They fire people very frequently - whether they have been there for a week or years. It makes for a nervous culture - never know for sure when/if you will get the ax - they stay super agile and err on the side of cutting off their nose to spite their face.

Viewing 49 - 51 of 231 Reviews

Glassdoor has 248 Everly Health reviews submitted anonymously by Everly Health employees. Read employee reviews and ratings on Glassdoor to decide if Everly Health is right for you.