Does Exeter Finance pay their employees well?

According to anonymously submitted Glassdoor reviews, Exeter Finance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Exeter Finance. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Exeter Finance?

61% of Exeter Finance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Exeter Finance 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Exeter Finance?

Funding Analyst (23) , Credit Analyst (14) , Collections Specialist (11) , Loss Mitigation Specialist (10) , Manager (10) , Collector II (9) , Customer Service Representative (8) , Collections Representative (7) , Collector (7) , Dealer Sales Manager (7) , Senior Collector (6) , Buyer (5) , Credit Analyst II (5) , Intern (5) , Collections (4)

What are the pros of working at Exeter Finance according to real employee reviews?

"Remote good work hours and pay." ((in 38 reviews)); "great people to work with and schedule" ((in 24 reviews)); "Decent benefits if you know where to look and take advantage of them." ((in 21 reviews)); "The culture is great and embraces talent and hardwork." ((in 18 reviews)); "good work life balance， care about employee" ((in 14 reviews))

What are the cons of working at Exeter Finance according to real employee reviews?

"Management is unstable, lots of back stabbing, very reactive not proactive" ((in 25 reviews)); "Micro managers and constantly complaining about your work." ((in 19 reviews)); "Upper management is horrible and discriminates" ((in 16 reviews)); "Morale can be low and everyone says they don't like their job or boss" ((in 7 reviews)); "The CEO cares about the company and HR is afraid he finds what is really going on." ((in 6 reviews))

What are employees saying about Exeter Finance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Exeter Finance layoffs and their outlook for job security at Exeter Finance in 2026.

What are the top reviewed Exeter Finance locations?

Irving , Clearfield , Dallas , Layton , Salt Lake City , Arlington , Las Colonias , Long Branch , Irving , Loves Park , Saint Louis , Chandler , Phoenix , Detroit , Flower Mound , Fort Worth , Hurst , Plano , Richardson , Roanoke , Texas City , Memphis , Irvine , San Diego , San Jose , Jacksonville , Orlando , North Ogden , Ohio

Exeter Finance reviews

3.7

61% would recommend to a friend

(422 total reviews)

Jason Grubb

81% approve of CEO

68% positive business outlook

Ratings by demographic groups

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Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

422 reviews

4.0

Oct 30, 2018

Sr. Collection Specialist

Senior collections specialist

Recommend

CEO approval

Business Outlook

Pros

Our job functions were clear and exciting when I began working for the company. We were given a list of expectations at the beginning of each month, and we worked as a team to exceed the expectations. It was a team orientated and goal driven environment that allowed for a sense of cohesive production within the company.

Cons

No direction. The expectations were changed weekly, never allowing for anyone to truly understand their job expectations. Management had no idea what was going on, corporate seemed to be trying everything to boost productivity, ever rwminding us that we were expendable.

Exeter Finance Response

7y

Thank you for taking the time to comment. It is only through feedback such as yours that we are able create better experiences for our employees. If you would like to continue the conversation on how we can improve your work experience, please feel free to contact me at: JoinUs@Exeterfinance.com

1.0

Jul 27, 2018

I truly don't know

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

7-4 shift...not to far from my house

Cons

Everything else... I really don't like it at Exeter! The morale is low... They treat us like we are in prison at Rikers Island... So robotic... Can't make any script your own... Super micromanaging... Super low pay... The bonuses are a joke!!!!! I would like to see the CEO survive off of the current customer service/collections rep salary. I'm miserable and dread going there everyday. Management is lazy and really should be regular reps. As soon as I find something else I'm gone!

Exeter Finance Response

7y

As Exeter continues to grow, we will be constantly looking for ways to improve in who we are and how we do business. Learning from constructive criticism is one of the best ways to do that. If you would like to help us improve, please contact me at: joinus@exeterfinance.com

1.0

May 24, 2018

Stay away from this company at all costs

Information technology

Recommend

CEO approval

Business Outlook

Pros

People are really nice to you during the interview and hiring process. Free cheap coffee and tea. Covered parking.

Cons

This company will use you and then dispose of you. They claim that their employees are like family but they will let you go if you make a mistake or if you don’t pick up super fast. Benefits have very high deductibles. Compensation is lower than average. Horrible perks and no freebies. People do not greet you in hallways and outside of the company. Super high turn over. Whenever their budget is low, they start cutting employees.

Exeter Finance Response

7y

I was very disappointed to read of your experience and certainly empathize regarding the points you mention in your review. We will take this information into consideration to improve on how we communicate with our employees.

Viewing 118 - 120 of 422 Reviews

Jobs at Exeter Finance

Senior Service Desk Specialist

Servicing Vendor Specialist (Repo)

Dealer Sales Manager - Minneapolis

Senior Infrastructure Solutions Engineer

Dealer Sales Manager - Portland, OR (Total Compensation $100k)

Exeter Finance

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Sr. Collection Specialist

I truly don't know

Stay away from this company at all costs

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