Does Exeter Finance pay their employees well?

According to anonymously submitted Glassdoor reviews, Exeter Finance employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Exeter Finance. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Exeter Finance?

61% of Exeter Finance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Exeter Finance 3.4 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Exeter Finance?

Funding Analyst (23) , Credit Analyst (14) , Collections Specialist (11) , Loss Mitigation Specialist (10) , Manager (10) , Collector II (9) , Customer Service Representative (8) , Collections Representative (7) , Collector (7) , Dealer Sales Manager (7) , Senior Collector (6) , Buyer (5) , Credit Analyst II (5) , Intern (5) , Collections (4)

What are the pros of working at Exeter Finance according to real employee reviews?

"Pay and opportunity for bonus is good" ((in 39 reviews)); "great people to work with and schedule" ((in 25 reviews)); "The culture is great and embraces talent and hardwork." ((in 22 reviews)); "Great benefits" ((in 20 reviews)); "Love work life balance good PTO" ((in 15 reviews))

What are the cons of working at Exeter Finance according to real employee reviews?

"Management is unstable, lots of back stabbing, very reactive not proactive" ((in 25 reviews)); "The managers have to educate most of them on basics job duties, and the list goes on." ((in 20 reviews)); "Upper management is horrible and discriminates" ((in 16 reviews)); "Lack of leadership" ((in 9 reviews)); "Morale can be low and everyone says they don't like their job or boss" ((in 7 reviews))

What are employees saying about Exeter Finance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Exeter Finance layoffs and their outlook for job security at Exeter Finance in 2026.

What are the top reviewed Exeter Finance locations?

Irving , Clearfield , Dallas , Layton , Salt Lake City , Arlington , Las Colonias , Long Branch , Irving , Loves Park , Saint Louis , Chandler , Phoenix , Detroit , Flower Mound , Fort Worth , Hurst , Plano , Richardson , Roanoke , Texas City , Memphis , Irvine , San Diego , San Jose , Jacksonville , Orlando , North Ogden , Ohio

Exeter Finance reviews

3.7

61% would recommend to a friend

(422 total reviews)

Jason Grubb

81% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (422 reviews)

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Veteran status

Exeter Finance has an employee rating of 3.7 out of 5 stars, based on 422 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Exeter Finance employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

422 reviews

4.0

Jun 2, 2025

Overall okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- The bonuses every two weeks from performance if you do well - My team! they were always helpful and very sweet - opportunity to move up every 6 months! they will work with you if you want to shadow someone from another department and have dedicated paid hours devoted to your training!

Cons

- occasional system wide issues that would interrupt the day - first week on the floor is rough until you memorize the main questions you need/codes and how to handle customers.

Exeter Finance Response

1y

Thank you for sharing your experience with us! Hearing about your positive experience with performance bonuses is fantastic, and it's great to know your team was supportive and kind. We are delighted that you found the opportunities for career growth and the dedicated training time beneficial. Although you faced occasional system-wide issues and the initial week on the floor was challenging, we appreciate your perseverance and adaptability. We are committed to continually improving and value your feedback. Thank you for being a part of our team!

4.0

May 4, 2025

Good company

Quality testing analyst

Recommend

CEO approval

Business Outlook

Pros

Decent benefits options, inclusive company culture, great management staff

Cons

Below average/average pay for most hourly roles compared to other companies in the industry, limited growth opportunities if you are looking to move into a management role

Exeter Finance Response

1y

Thank you for sharing your feedback and for being a valued member of Exeter Finance for over 5 years. It's wonderful to know that our benefits options meet your needs, that you find the company culture inclusive, and that you appreciate the management staff. We recognize the concerns you've raised about pay and career progression, and we are committed to fostering opportunities for internal growth and continually prioritizing efforts in this area. Your insights help us improve, and we are dedicated to making Exeter Finance an even better place to work.

5.0

Apr 29, 2025

Great company

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Great training Great benefits A great starting Position going into lending services

Cons

Long hiring process, I applied 6 months before I heard back

Exeter Finance Response

1y

Thank you for sharing your experience! We're delighted to hear that you found our training and benefits impressive, and that your role offered a strong foundation in lending services. We apologize for the lengthy hiring process and appreciate your patience. We're continually working to improve and streamline this aspect. Best wishes in your professional journey!

Viewing 19 - 21 of 422 Reviews

Jobs at Exeter Finance

Senior Service Desk Specialist

Director Full Stack Development

Senior Infrastructure Solutions Engineer

Impound Specialist II

Exeter Finance

Exeter Finance reviews

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