Expedia Group reviews

3.7

70% would recommend to a friend

(7,781 total reviews)
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Ariane Gorin

73% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Nov 26, 2013
Recommend
CEO approval
Business Outlook

Pros

$600 wellness benefit Company provides ORCA card (unfortunately the shifts here do not always follow bus schedules and there is no option to pay for parking and receive an ORCA card) Drinking at work (wait.. should this really be a pro?) Free softdrinks, milk, V8, water. Keurigs in some locations and starbucks machine in others. Several vending machines available for your unhealthy dieting pleasure. 3 weeks vacation to start

Cons

Irregular work hours that will never be regular Seniority seems to have nothing to do with more desirable shifts (consistently seen newer employees start out at a better shift) "Leadership" team is checked-out, they don't care about the employees, regularly no show for one on ones or reschedule only to not show up for that one either. Changes are made with little employee feedback. Morale is horrible and the only communication that you see from the current manager is when he has another new policy to implement to further make this department mirror a call center. Coming to work and doing your job is not rewarded, to be rewarded you must send out constant over-communication and suck up to the manager as much as possible. You should also plan a lot of useless meetings that do not accomplish anything. Job is coded as salaried, leadership wont bat at eye if you decide to stay late, but if you need to leave early, come in late, or go to an appt during the day, you may find that they want you to make it up somehow. Salary is low, they compare their pay to Amazon which is similar but the Amazon employees receive OT and have more traditional hours. Tools are constantly becoming obsolete, department won't spend the money to get new tools to enable us to be more accurate in our jobs. Constant bugs with our main system and our leadership has mostly been ineffective at working with other teams to fix these bugs or other outages.

1.0
Aug 12, 2023

A Disheartening Experience at Expedia Group

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people are truly smart and want to drive change and efficiencies, but often get parked on the side because leadership doesn't like to hear what's not working, rather focus on flashy headlines

Cons

I feel compelled to share the disappointing experience of working for Expedia Group after years of dedication and generating billions of business for them. On the surface, Expedia Group (known as EG, acronyms is the only effective thing they love to create), claims to be an organization that values high performing individuals, direct and open communication and diversity and inclusion, but my time there revealed a disturbingly different reality. Firstly, the company's commitment to diversity is nothing more than a facade. While they frequently tout their commitment to diverse talent, the actual environment is one that systematically pushes out anyone who doesn't conform to the homogenous culture perpetuated by the leadership team. The politics within the organization are suffocating, and it's disheartening to see how much effort is wasted on promoting individuals who are skilled in playing office politics rather than those who genuinely contribute to the company's success. Furthermore, the company's resources are consistently misallocated. Instead of investing in and nurturing high-performing talent, the leadership seems more interested in promoting those who align with their personal ideologies. This results in a culture of sycophancy rather than innovation. It's disappointing to witness so much potential squandered in favor of maintaining the status quo. This is evident and clear when looking at the share price decline vs its largest competitor, Booking.com, who continues to grow exponentially and take market share from a clearly terribly managed organization where neuroticism and individual interest is more important that the growth of the entire organization. The most egregious example of this skewed approach to talent management comes during tough times. When faced with challenges, the company's true colors shine through as they lay off a majority of female leaders above the age of 40. It's evident that the decision to let go of these experienced professionals is not based on performance or merit, but rather on a willingness to conform to the preferences of the predominantly white, American male leadership team. It's disheartening to realize that an organization that promotes itself as progressive and inclusive could perpetuate such a toxic work environment. The hypocrisy of claiming diversity while actively working against it is a testament to the company's lack of integrity. My experience there left me disillusioned and frustrated, and I strongly advise anyone considering joining this company to think twice before subjecting themselves to such a demoralizing environment. In conclusion, Expedia Group is a prime example of a company that prioritizes optics over substance, political maneuvering over genuine talent, and conformity over true diversity. I hope that my review serves as a cautionary tale for those seeking a fulfilling and equitable workplace.

2.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Everything good about this company is slowly dying away. Colleagues are smart fun to work with People generally want to help

Cons

Below market pay for technology Endless re-orgs after the pandemic Micromanaging bosses that don't see the good in what you do but look for the smallest flaws in your work and mischaracterize your contributions or who you are as a performer Management puts career conversations on your calendar but it goes nowhere, feedback is vague. Lessening autonomy in general, you get pulled into random projects last minute where key decisions have already been made you are playing catch up 100% of the time. Director + are always mentionong to you indirectly that they are Director + White men are all over management, BIPOC have zero chance of promos until management wants to hire diverse candidates (read white women)

Viewing 37 - 39 of 7,781 Reviews

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