Expedia Group reviews

3.7

69% would recommend to a friend

(7,799 total reviews)
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Ariane Gorin

72% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,799 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Aug 25, 2008
Recommend
CEO approval
Business Outlook

Pros

I hate to say this because I've never been this type of person before, but the only positive about working here (aside from the people of course) is that it's pretty slack. You'll almost never be called upon for overtime and it's a great place for "paycheck collectors." (The time when exceptional performance was properly recognized and compensated is long gone!)

Cons

This place is suffering from a massive case of the "dead sea effect." (http://brucefwebster.com/2008/04/11/the-wetware-crisis-the-dead-sea-effect/). 90% of the smart people have left the company. It is almost at the point where you have to file TPS reports to do any work (time accounting). The management is so cheap that they've decided to move us from nice offices to a single tower in downtown Bellevue where almost everyone will get a cube and you can kiss your free parking goodbye. I'm stunned that senior management, after so many years, is still so incompetent. They don't understand technology, which was the reason why Expedia originally became so successful. This manifests itself in hiring decisions of middle to upper management. Because people are almost never promoted from within, some PHB-type ends up coming in from the outside to run a division, and to make his 'mark' or get items for his performance review, ends up doing a reorg or forcing some technology he read about in a trade journal.

1.0
Jul 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Best in class as far as online travel agencies are concerned and there are some smart people there you can learn from who are leftover from Microsoft days in the past. They also have good infrastructure in terms of resources and analytics. While management has changed, there is still a lot of room for improvement at the company and management is very arrogant and not receptive to ideas from people who are outside of the upper crust. I also find that the senior managers at Expedia have an a very narcissistic attitude and it's cost them time and time again as a company.

Cons

Management is very arrogant and HR ONLY looks after senior management. They could care less about the mid a lower level managers. They also have many issues with their travel suppliers and are difficult to work with from a b to b perspective.

3.0
Jul 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible working schedule with the ability to work remotely. With my laptop and conference bridge line I can be anywhere while working. I also love the ability to travel for my job and if I wanted, can relocate abroad to work. There are limited opportunities to get mentorship but ample chances to move around the organization. Expedia attracks very talented and bright people who collaborate well to generate ideas and complete projects. Staff are dedicated and proud when it comes to making Expedia one of the biggest online travel markets in the world. Location is also a bonus, especially when we move downtown Bellevue.

Cons

Management is chaotic at times and lack communication and coordination. Senior leaders have conflicting agendas and priorities which make it difficult for the operational teams to support. The technology area at times has a chip on their shoulder and believe they set strategic direction. Also their motto of "we can build a better product than purchase one" at times results in their inability to support and scale to meet the business needs long term. Senior management also is subject to knee-jerk reactions and will enact change without thoroughly considering the impacts mid to long term. Re-orging is not always the answer.

Viewing 388 - 390 of 7,799 Reviews

Glassdoor has 9,052 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.