Expedia Group reviews

3.7

70% would recommend to a friend

(7,780 total reviews)
avatar

Ariane Gorin

73% approve of CEO

55% positive business outlook

Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Oct 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good work/life balance, some truly amazing people, diverse work force

Cons

Like any corporate set-up, the actual job/people doing it doesn't matter. All they care about across all sites is making numbers "look good", and management is clueless about who is actually good at the job. No consistency between sites, its very much an us vs them mentality which hurts the department as a whole. No longer bothering to look for qualified candidates. Any warm body will do, then can't seem figure out why they're bleeding money in fraud losses. Not a lot of advancement opportunity if you're not at HQ. VERY political. It's who you know and how loud you can be, not what you know in this department. Sups and managers are almost always in meetings Senior management has no idea how this job is really done.

1.0
Apr 20, 2016

Local Expert

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Expedia provides a focused and competitive environment to learn about the travel industry and how to change and shape it through technology. The size of the company, the diversity of its business units and the speed of execution creates an opportunity to work on numerous projects and receive immediate feedback. Most people are collaborative and are passionate about building products that improve the travel experience for customers.

Cons

Every company has organizations that run counter to the cultural norm. Local Expert is one of those groups inside Expedia. The desire to win has created a culture where the ends justify the means. Employees are publically shamed and belittled in an effort to create urgency. Work is micromanaged and second guessed while communication is poor and decisions are made with little transparency. Ideas that do not fit with leadership’s preconceived assumptions are devalued. Performance goals are often based on opinion rather than data and are subject to change making it difficult to measure your accomplishments. The result of this environment is widespread mistrust, a lack of loyalty to the organization and an unwillingness to try new things or take risks to avoid negative consequences. Career development is rarely discussed and employees are given little support when seeking new opportunities. If you really want to work at Expedia (because overall it’s a great company) and Local Expert is your foot in the door then have a thick skin, understand the environment you are joining and take every opportunity to network with colleagues in other groups which are more aligned to the overall corporate culture.

4.0
Oct 29, 2015
Recommend
CEO approval
Business Outlook

Pros

You will rub shoulders with some of the best professionals in OTA from around the world. They have great momentum on diversity and are continuing to make improvements at the higher ranks too. Solid senior management. The compensation is good. Without question Expedia is a great company.

Cons

Lot's of first time managers and program managers. A culture of allowing these new managers to run amok. These new managers run the spectrum from retaliators to those who duck and cover using their team as human shields. Directors are disrespected and undermined by these middle managers and Dara and his "A" team seem to be oblivious to it. The senior management for Networking, datacenter and the PMO has cycled out about every three years. The Priceline group has eaten Expedia's lunch everywhere except in the U.S. and seems like Expedia's international teams are treated like redheaded stepchildren. Their projects and initiatives constantly get bumped and deprioritized in favor of state side stuff. I would have thought now is the time to challenge priceline and booking for international dominance. The engineers are ridden mercilessly by command and control program managers. Shouting matches and finger pointing are common. Program Managers have no issue pushing these guys under a bus even though they regularly pull 60 hour weeks to meet a deadline the PM pulled out of their... hat. The PMO encouraged PM's to contradict/challenge the SME's on the technical details of the solution as if they know better than the engineers. The PMO is a mess. Good senior management but completely ineffective program managers and managers of PM's who believe the only way to run a project is via command and control. Not the most effective launch of a PMO.

Viewing 43 - 45 of 7,780 Reviews

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